Hardware Requirements

Notes

Minimum Pentium® 400 MHz CPU

Minimum G3 machine for Macintosh®

Minimum 128 MB RAM

Minimum 256 MB RAM for Macintosh

Minimum video resolution of 800 x 600 with 16-bit color

1024 x 768 recommended

Minimum 56K connection speed

56K or high-speed Internet access recommended with online players

Network connection to the web server via a web browser

Speakers or headphones to listen to Dialogue streaming audio sessions

A microphone to speak in Dialogue streaming audio sessions

Operating Systems

Microsoft® Windows® operating system (32-bit and 64-bit)

• Up to and including Microsoft Windows XP Service Pack 3.
• Windows 7 and Windows 8 are supported.
• Vista Business, Home and Ultimate are supported including SP1 with and without Aero active.
• Vista Enterprise is supported.
• Excludes Windows NT.
• Note: Users must have Windows Admin privileges to install SkillSoft desktop applications and plug-ins.

openSUSE® (SUSE® Linux) – 9.2-9.3, 10.0-10.3, 11.0-11.3

• 11.0 and 11.1 are only supported on SkillPort 7.0.
• 11.2 is only supported on SkillPort 7.1 and higher.
• 11.3 is only supported on SkillPort 7.2 and higher.

Mac OS® X™ – 10.4, 10.4.11, 10.5, 10.5.7, 10.5.8, 10.6

ILT does not support 10.4.

Supported Browsers

Click here to view Skillsoft's Browser Support Statement.

Firefox®

• Skillport 8: Version 5.x-19.0, 19.0.1
• SkillPort 7.x: Version 2.0-12.0, 13.0-13.0.1, 14.0.1-19.0, 19.0.1

• Not supported on the Macintosh operating system.
• Version 3.6.5 is not supported.

Google Chrome™

Internet Explorer®

• Skillport 8: Version 7.x-10.0
• SkillPort 7.x: Version 6.x-10.0

• Not supported on the Macintosh operating system.
• IE10 is not supported on Windows 7 or Windows 8.
• Dialogue Live features such as application or desktop sharing and remote control require 6.0 or higher.

Safari™

• Skillport 8: Version 3.2.2, 4.0.0-4.0.6, 5.0-5.0.2
• SkillPort 7.1-7.3: Version 3.2.2, 4.0.0-4.0.6, 5.0-5.0.2
• SkillPort 7.0: Version 3.2.2, 4.0.0-4.0.6

• Supported on Mac OS X versions 10.4 and higher.
• Live Learning and ILT do not support Safari.

Recommended Browser Settings

• Enable native XMLHTTP support in IE 7 and higher
• Enable 'Allow META REFRESH' in IE 6 and higher
• Enable ActiveX controls and plug-ins in IE 6 and higher
• Enable browser caching
• Enable Active Scripting and Scripting of Java™ Applets
• Support JavaScript™ 1.0 and Java™ 1.0.2
• Support .ZIP, .JAR, or .CAB Java™ Applets
• Enable Java™ Console
• Accept Cookies

A browser enabled with a pop-up blocker might interfere with the launch of Job Aids, NASBA, Help, SkillBrief windows, and Books24x7. If pop-ups do not display, Skillsoft recommends that you set the blocking tool to "Always allow" for Skillsoft (for example, for sites ending in .skillport.com). For Dialogue Live, you must enable pop-ups.

Third-Party Software and Add-Ons

Minimum Requirements for Plug-Ins

• Flash® 6 - 11
• Adobe® Reader® 7.0 and greater

• The listed plug-ins are not required in all instances; their use depends upon which content is installed.
• Flash content requires a 32-bit Web browser on 64-bit operating systems. For more information, see the Flash Player on 64-bit operating systems article on the Adobe web site.
• Mozilla Firefox 1.6 and 1.7.2 require Flash 7.0r19 and r25 or higher, respectively.
• SCP 7.x on Macintosh requires Flash 8.x - 9.x to play narrated content.

JRE Support

Microsoft® JVM™ – Version 5.0.xxxx is supported with Microsoft Internet Explorer® 6.0 and greater

• The Dialogue Live floating toolbar is static under Microsoft JVM.
• For more information, see Statement on Microsoft Java Virtual Machine (MS JVM) Support (Statement on Microsoft Java Virtual Machine (MSJVM) Support, http://documentation.skillsoft.com/content/cs_online/23851.htm).

Oracle JRE™ with installed JVM™

• 1.3.1_02 and all updates
• 1.4.0 and all updates
• 1.4.1 and all updates
• 1.4.2 and all updates
• 5.0 (1.5.0) and all updates
• 6.0 (1.6.0) and all updates except u10
• 7.0 (1.7.0)

• JRE 1.6.0_10 is known to have compatibility issues with the Skillsoft Course Player (SCP). We do not recommend utilizing this particular version.

Note: Sun Microsystems released u11 after u10, which corrected all known issues.

• Use JRE 1.5.0_09 or later to support Daylight Savings Time changes.
• ILT does not support 1.3.1-18, 1.4.2_12 and 1.5.0_07.
• Windows Vista does not support JVM.

MAC® JRE™ – 1.4.2-5.0 Release 6

ILT does not support MAC JRE.

All Skillsoft product releases support the latest fully released version of the Oracle JRE.

• For a given product release, the tested versions of the Oracle JRE are determined as of the date of final sign-off of the software requirements specification. If a Oracle JRE is released after the sign-off date, verification is scheduled for the next available product release.
• Verification for new versions of the Oracle JRE are automatically included as part of ongoing development efforts.
• Skillsoft does not formally support any JRE that has not been fully released by Oracle.
• Incremental updates to the Oracle JRE are not expected to present major challenges. If issues with a specific Oracle JRE occur, the problems are analyzed to determine the best course of corrective action.

Web Accessibility

Skillsoft supports the Java Accessibility Bridge to ensure that its courseware can be used by individuals who utilize Assistive Technologies. Although there are many Assistive Technologies that support the Accessibility Bridge, Skillsoft tests its courseware and player with the versions of JAWS noted in the following table:

JAWS® 10, 11, and 12

JAWS® 8

Not supported on Windows 98 or Windows ME.

JAWS® 7.10

For Internet Explorer 6 and greater, supported via Java Accessibility Bridge 2.0.1.

Note: If you are running Windows 98 or Windows ME, use JAWS 7.X or earlier.

JAWS® 6.0, 6.2

For Internet Explorer 6 and greater, supported via Java Accessibility Bridge 1.2.

Note: If you are running Windows NT or Windows 95, use JAWS 6.2 or earlier.

Note: Web Accessibility is not supported for SARM, Live Learning, or ILT.

Language Support

• Brazilian Portuguese
• Chinese Mandarin
• English (US)
• English (UK)
• French
• German
• Italian
• Japanese
• Spanish
• Polish
• Russian

• Language support listed is for SkillPort. All add-on modules including ILT, SARM, and Dialogue Live are English only.
• Polish and Russian are supported in SkillPort 7.0 and later.
• Brazilian Portuguese is supported in SkillPort 6.5 and SkillPort 7.1.

Product-Specific Requirements

SkillPort 7.1
OLSA 2.1
Portlets 2.1

• Requires SkillSoft Course Player (SCP) 7.8.
• If Instructor Led Training (ILT) is supported as an add-on, ILT 3.0 is required.
• If SkillPort Advanced Reporting Module (SARM) is supported as an add-on, SARM 2.0 SR2 is required.

Dialogue Live

• Presenters will not be able to use Application Sharing on Mac systems.
• Presenters and students will not be able to use the Marker and Pointer on Mac systems.
• The Dialogue AppShare Assistant set-up file is 1.95 MB.
• For publishing presentations, the ideal file size is estimated to be 20MB-25MB. Files that are larger than 25 MB take longer to upload.
• The Dialogue Recorder software must be installed prior to the session.

RUM

Supported on Windows only.

Authentix

Supported only on SkillPort 7.0 and higher.