Player Client System Requirements

This document details the client system requirements for the following SkillSoft Players:

  • SkillPort Content Player (SCP) 7.3
  • SkillSoft Course Manager (SCM) 6.4
  • SkillSoft Simulation Player (SimPlayer) 2.4
  • NETg Learning Services Player (NLS) 3.5
  • Theater Player 6.9

    Hardware Requirements

    Notes

    • Minimum 400 MHz CPU
    • Minimum G3 machine for Macintosh®
    • Minimum 1 GHz recommended to support audio playback
    • Minimum 256 MB RAM for Macintosh®

    Minimum 128 MB RAM

     

    Network connection to the web server via a web browser

     

    Minimum video resolution of 800 x 600 with 16-bit color

    • 1024 x 768 recommended

    Minimum 56K connection speed

    • 56K or high-speed Internet access recommended for online players.

    Speakers or headphones to listen to Dialogue® streaming audio sessions

     

    A microphone to speak in Dialogue® streaming audio sessions

     

    Operating Systems

     

    32-bit Microsoft® Windows® operating system

    • Includes Microsoft Windows XP Service Pack 2.
    • Vista Business, Home and Ultimate are supported including SP1 with and without Aero active.

    SUSE® Linux – 9.0-10.1

     

    openSUSE® – 10.2, 10.3

     

    Macintosh OS® X™ – 10.4, 10.5

     

    Supported Browsers

     

    Microsoft® Internet Explorer® – 6.x-7.0

     

    Mozilla® Firefox® – 2.0-3.0.3

     

    Safari™ – 3.0–3.1.2

    • Theater Player does not support Safari 3.04.

    Recommended Browser Settings

     

    • Enable browser caching
    • Enable Active Scripting and Scripting of Java™ Applets
    • Enable META REFRESH in Internet Explorer™ 6
    • Support JavaScript™ 1.0 and Java™ 1.0.2
    • Support .ZIP, .JAR, or .CAB Java™ Applets
    • Recommended Enable Java™ Console
    • Accept Cookies
    • A browser enabled with a pop-up blocker might interfere with the launch of Job Aids, NASBA, Help, SkillBrief windows, and Books24x7. If pop-ups do not display, SkillSoft recommends that you set the blocking tool to "Always allow" for SkillSoft (for example, for sites ending in .skillport.com). For Dialogue Live, you must enable pop-ups.

    Third-Party Software and Add-Ons

     

    Minimum Requirements for Plug-Ins

    • Flash® 7.0 - 9.0.
    • Adobe® Reader® 5.0 and greater
    • Mozilla 1.6 and 1.7.2 require Flash 7.0r19 and r25 or higher, respectively.
    • SCP 7.x on Macintosh requires Flash 8.x-9.x to play narrated content.

    JRE Support

     

    Microsoft® JVM™ – Version 5.0.xxxx is supported with Microsoft® Internet Explorer® 6 and greater.

    For more information, see Statement on Microsoft Java Virtual Machine (MSJVM) Support.

    Sun JRE™ with installed JVM™ – 1.3.1_02-1.4.2_17, 5.0-6.0u7

    • JRE 1.6.0_10 is known to have compatibility issues with the SkillSoft Course Player (SCP). As such we would recommend delaying an upgrade to this version at this time.
    • Theater Player requires Sun JRE 1.4.2 or greater.

    MAC® JRE™ – 1.4.2-5.0

     

    All SkillSoft product releases support the latest fully released version of the Sun JRE.

    • For a given product release, the tested versions of the Sun JRE are determined as of the date of final sign-off of the software requirements specification. If a Sun JRE is released after the sign-off date, verification is scheduled for the next available product release.
    • Verification for new versions of the Sun JRE are automatically included as part of ongoing development efforts.
    • SkillSoft does not formally support any JRE that has not been fully released by Sun.
    • Incremental updates to the Sun JRE are not expected to present major challenges. If issues with a specific Sun JRE occur, the problems are analyzed to determine the best course of corrective action.

    Web Accessibility

     

    JAWS® 6.0, 6.2

    • For Internet Explorer 6 and greater, supported via Java Accessibility Bridge 1.2

    JAWS® 7.10

    • For Internet Explorer 6 and greater via Java Accessibility Bridge 2.0.1

    Note: Web accessibility is not supported for SARM, Live Learning, or ILT 2.0.

    Language Support

     

    • Brazilian Portuguese
    • Canadian French
    • Cantonese Chinese
    • Castillian Spanish
    • Dutch
    • European French
    • European Spanish
    • German
    • Greek
    • Italian
    • Japanese
    • Korean
    • Latin American Spanish
    • Mandarin Chinese
    • Polish
    • Russian
    • Traditional Chinese
    • Turkish
    • UK English
    • US English
    • Korean is not supported on openSuSE.
    • English is the only supported language for the SimPlayer.