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Activate Pending Users

If your site has been configured to allow self-registration, but requires the approval of an administrator for all self-registered users, you must approve those users before they can log in.

To approve users with pending registrations

  1. Click Users & Groups > Pending Registrations on the navigation bar.

    By default, the Pending Registration page lists all users requiring self-registration approval:

    Pending Registrations page with pending users shown

  2. If desired, narrow the list of pending users by searching for those that match your criteria. For information on performing searches, see Find a User.

    The list of pending users is filtered to include only those that match the criteria you specified.

    Note: To view additional details for a user, hover your mouse over the user name. To change the sort order for a column, click the column header. To restore the view to include all pending users, click Refresh Display.

  3. To approve the self-registrations of one or more users:
    1. Select the check box beside each user name.
    2. Click Register.
    3. Click OK.

    An email is sent to each user with their username and password to sign in to the site.

  4. To reject the self-registrations of one or more users:
    1. Select the check box beside each user name.
    2. Click Deny.
    3. Click OK.

    An email is sent to each user informing them that their self-registration request was rejected.