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Edit a Template

You can only edit custom templates. To create a custom template, refer to Create a Template.

You can edit an active or deactivated template at any time. However, be aware that instances of the email based on the old version of the template are still sent if they have already been queued by the system for delivery.

To edit a template

  1. On the Notification Management page, click the Manage Templates tab.

    A complete list of all templates display:

    Notification Management page that lists all available email templates

  2. Select the template you wish to modify, and click Edit.
  3. Change the template's properties and content as needed.
  4. Click Preview to view an example email based on the template.
  5. If the template requires no additional changes, click Save, and then click OK.