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Approve or Deny an Asset Request or Waiver

When a user adds an asset that requires approval, or requests a waiver from the asset, the request is sent to the Approval Manager for review and approval or denial.

To review, approve or deny an asset request or waiver

  1. Log into SkillPort.
  2. Click My Approvals on the left navigation panel, or click Approval Manager in the top right corner. The Approval Manager page appears:

    Approval Manager page

  3. Locate the request you want to approve or deny.

    Note: Once you approve or deny a waiver, it cannot be undone. Be sure you select the correct request PRIOR to continuing.

  4. Click Approve or Deny icon. The Request dialog box appears.
  5. If applicable, review the learner's note.

    Note: If a learner's note exceeds the space restraints in a window, an ellipsis (...) appears at the end of the viewable text. To see the learner's note in its entirety, hover your mouse over the ellipsis and the full text appears in a pop-up window.

  6. If applicable, enter any notes to the user.
  7. Do one of the following:
    • Click Approve to approve the request.
    • Click Deny to deny the request. The user must remove the asset(s) you denied.
    • Click Cancel to close the Request window without approving or denying the request.
  8. To view any request in your Approval Manager screen, click the View button.

Once you approve a waiver, the asset:

  • Displays on the Completed tab in the learner's MY PROGRESS.
  • Displays a status of Completed (Icon indicating the asset has been completed) in the learner's MY PLAN.
  • Displays in the Asset Activity by User and My Plan Detailed reports with a completion date and a status of Waived.