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Organizational Groups

You can add users to organizational groups ( Group icon ). You can then use the groups to control users' access to learning assets. The following are tips for working with organizational groups:

  • Users can be part of more than one group. No matter the number of groups in which a user appears, there is still only ONE record for that user in the database.
  • If a group contains a very large number of users, it is further subdivided alphanumerically into groups of 100 users. This enhances the performance of your site because all users do not have to be displayed at once. These "display only" groups are not actual organizational groups defined for your site. They are named using the names of both the first and last users contained therein, as shown in the following image:

    A group that has a large number of users, showing the users further subdivided into groups of 100 users

  • Deleting a user removes the user record from the database. Removing a user from a group does not delete the user from the system (he is only removed from the group itself).
  • A user must be a part of at least one organizational group.
  • You cannot delete the original admin or administrator users in the root group.
  • If the Instructor Led Training (ILT) add-on module is installed and enabled, users with ILT history cannot be deleted. If you wish to delete a user from the system, you can either remove their ILT records using the ILT module and then delete them, or deactivate the user instead of deleting them.
  • If an Approval Manager is deleted, all users assigned to that account will be left without an Approval Manager. Prior to deleting an Approval Manager:
    • You should first assign those users to a new Approval Manager.
    • Run the Users Manager Report to locate all users assigned to the Approval Manager being deleted and assign those users to a new Approval Manager.
    • You can then delete the original Approval Manager account.
  • Only registered users are shown in the user tree in the User & Groups Management page.
  • Users are either active (able to log in and access learning events) or inactive (unable to log in).