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Ask the Experts

Ask the Experts provides users with the ability to have 1-on-1 email exchanges with subject matter experts. If you have installed the Ask the Experts add-on module, you can configure this feature.

To configure the Ask the Experts feature

  1. Click Configuration on the top navigation bar.
  2. Hover your mouse over Features and click Ask the Experts.
  3. To enable the feature, select Yes for Enable Ask the Experts. To disable the feature, select No.

    If you have enabled the feature, you now need to specify the subject areas about which learners can consult experts.

  4. To add a subject area and a corresponding email contact for an expert:
    1. Click Add a Subject Area in the lower-left corner of the page.
    2. Complete the Subject Name and Subject Email Address fields.
    3. Click Save.
  5. To edit a subject area or corresponding contact:
    1. Click the corresponding Edit link.
    2. Edit the Subject Name and Subject Email Address fields.
    3. Click Save.
  6. To delete a subject area and contact:
    1. Click the corresponding Delete link.
    2. Click OK to confirm the action.
    3. Click Save.
  7. To check your changes:
    1. Click Exit to Skillport in the upper-right corner.
    2. Click the Ask the Experts shortcut.