Contents

 
Welcome to the Skillport 7.3 Knowledge Base
SkillPort 7.3 New Features and Enhancements
SkillPort 7.3 New Features for Administrators
SkillPort 7.3 New Features for Learners
SkillPort Learner Management System (LMS)
Upgrading SkillPort
SkillPort Reporting versus Books24x7 Reporting
SkillPort 7.3 Upgrade Considerations
Reporting
Reporting in 7.3
A Single Reporting System
Legacy Reports Are Not Available in 7.3
SARM Features Included in SkillPort 7.3 Reporting
User My Plan Template
Prior to the SkillPort 7.3 Upgrade
For BCS and OLSA Users
Changes to the BCS SubmitReport Command
Support for Existing Commands
Additional Report Changes
Compliance (Recurrence)
Assets That You Can Restart in SkillPort 7.3
Compliance in SkillPort 7.3
New Compliance Options
Two New Views in MY PLAN
Validity Period
When Upgrading to SkillPort 7.3
When Setting SKP Parameters
How Existing SkillPort 7.2 Restarts are Migrated in SkillPort 7.3 Compliance
Calculating SkillPort 7.2 Due Dates in SkillPort 7.3
Default MY PLAN View
MY PLAN Reminders
Email Notifications
SkillPort 7.2 Customized Email Notifications
SkillPort 7.2 Customized Email Preservation
Saving and Reapplying your SkillPort 7.2 Customizations
New Email Templates for Approval Management
Custom Templates - Support for Advanced Groups
Unique Template Names in SkillPort 7.3
Mobile
SkillPort 7.3 for Mobile Devices
SkillPort 7.3 Learner
Welcome to SkillPort
Getting Started
Making Time for Training
Register Yourself
Logging In and Out
Log In and Log Out
Retrieve Your User ID
Reset Your Password
SkillPort User Interface
Change Your Password
Edit Your Profile
Customizing the User Interface
Specify the Default Language
Specify a Skin for Business Skills Player
Contact Customer Support
SEARCH & LEARN and Catalog
Types of Learning Assets
Use SEARCH&LEARN
Search Tips for SEARCH&LEARN
Browse the CATALOG
Access Books24x7
Share an Asset with Others
Completing Learning Assets
Play a Course Online
Downloading a Course to a Computer
Install Skillsoft Course Manager
Download Course Content
Play a Course Offline
Join a Live Learning Session
Evaluate a Learning Asset
Assets That You Can Restart
MY PLAN
Important Information About MY PLAN
MY PLAN Views
Managing Your MY PLAN Assets
View Learning Assets in MY PLAN
Add a Learning Asset to MY PLAN
Remove a Learning Asset from MY PLAN
Request a Waiver for an Asset
Create and Add a Learning Event to MY PLAN
Request a Waiver for an Asset within a Learning Program
Create or Remove a Folder
Reorder Assets and Folders
Change a Due Date or Reminder
Managing Your Development Plan Folder
Development Plan Folder
Add a Learning Asset to a Development Plan
Request Approval of a Development Plan
MY PROGRESS
View Learning Assets in MY PROGRESS
View MY PROGRESS
View Imported Progress Data
View a Report on Archived NETg Data
Use MY PROGRESS to Add a Learning Event to MY PLAN
Learning Program Completion
Live Learning Completion
Print a Certificate of Completion
Print a MY PROGRESS Report
My Approvals
View Your Approval Requests
Managing Approvals for Other Learners
Approve or Deny a Development Plan
Approve or Deny an Asset Request or Waiver
Approve or Deny Enrollment in a Learning Program
Revoke a Waiver
Print an Approval Requests Report
Print a Development Plans Report
Enrollments
Managing Your Enrollments
Enroll in a Learning Program or Live Learning Course
Withdraw from a Learning Program or Live Learning Course
Credentials
Browse Curricula for Credentials
View a Credential Progress Report
Courses That Apply to Credentials
inGenius
inGenius Workflow
My Profile
Create an inGenius Profile
Edit an inGenius Profile
Following
Follow a Community Member
View Followers and People You Are Following
Commenting
Add Comments to a Summary Page
Recommendations
Recommend an Asset
Remove an Asset Recommendation
Searching within inGenius
Search for a Person in Your Community
Search for Comments
Recent Activity Page
Instructor-Led Training (ILT)
Instructor Led Training
ILT Terms
ILT Courses
Access ILT Courses
View Course Details
Course Summary Page
Add or Remove a Course in the Watch List
ILT Sessions
Enroll in an ILT Session
Join a Dialogue Live Session
Add a Session to MY PLAN
Withdraw from an ILT Session
View the Session Schedule
SkillPort Mobile
SkillPort Mobile
SkillPort Mobile User Guide
SkillPort Mobile FAQs
Allow Pop-Ups
Ask the Experts
SkillPort Icons
Approval Manager Icons
ILT Icons
inGenius Icons
Learning Asset Icons
MY PLAN Icons
MY PROGRESS Icons
Web Accessibility
Enable Web Accessibility
Enable Forms Mode for JAWS
Browse a Web-Accessible CATALOG
Use a Web-Accessible SEARCH&LEARN
Add a Learning Asset to a Web-Accessible MY PLAN
View a Web-Accessible MY PLAN
View a Web-Accessible MY PROGRESS
SkillPort 7.3 Administrator
Getting Started
SkillPort Administrator
Features for Super Administrators
Accessing Additional Help
Client Community
Technical Support
Common Tasks
Search for Assets and Folders
Share an Asset with Others
Manage Information in Tables
Resize Panes
Hyperlinks
Users and Groups
User Roles
User Privileges by Role
Custom User Privileges
Working with Users
Create a User Manually
Find a User
Activate or Deactivate a User
Unlock a User's Account
Force a Password Change
Delete a User
Activate Pending Users
Assign or Remove an Approval Manager
Upload a Batch of Users
User CSV Template
Working with Groups
Organizational Groups
Create a Group Manually
Find a Group
Activate or Deactivate the Members of a Group
Modify the Members of a Group
Change the Parent Group for a Group
Force a Password Change for a Group
Delete a Group
Upload a Batch of Groups
Group CSV Template
Advanced Groups
Create an Advanced Group
Select an Advanced Group to Administer
Settings Configurable for Advanced Groups
Assignment Groups
Assignment Groups versus Organizational Groups
Working with Assignment Groups
Create an Assignment Group
Assigning Assets to Users and Groups
Inherited versus Explicit/Individual Assignments
Digital Books vs. Print Books
Java-Free and Java-Dependent Content
Actual Duration Tracking by Asset Type
Assign or Deassign Assets in the Catalog
Use Case: Assign Custom Curricula to a Group
Add or Remove Assets from Users' MY PLAN
Add an Asset to Users' MY PLAN
Remove an Asset from Users' MY PLAN
Create and Assign a Learning Event in MY PLAN
Managing Development Plans
Development Plans
Approve or Deny a Development Plan
Assign an Asset to Users' Development Plan Folders
Create and Assign a Learning Event for a Development Plan
Assign or Deassign Books24x7 Collections
Enrolling Learners and Granting Waivers
View Current Enrollments
Enroll Users or Groups
Approve Pending Users
Withdraw Users or Groups
Grant Waivers to a User
Grant Waivers to Multiple Users
Upload a Batch of Waiver Approvals
Waiver CSV Template
Recurring Assets (Compliance)
Compliance
Important Information About Recurring Assets
Understanding Recurring Assets
Recurring Assets vs. Assets That You Can Restart
Assets That Learners Can Restart
Send an Email
Content
Catalogs
Browse the Catalog
Search the Catalog
Create a Folder
Rename a Folder
Copy Folders and Assets into Other Folders
Reorder Folders and Assets
Remove Content from a Folder
Remove a Folder
External Learning Objects (ELOs)
Create an ELO
Edit an ELO
Remove an ELO
Learning Programs
Learning Programs Overview
View Existing Learning Programs
Create a Learning Program
Copy a Learning Program
Edit a Learning Program
Add or Remove Assets from Folders
Add or Remove Child Folders
Reorder Assets and Folders in a Learning Plan
Edit the Properties of a Folder
Delete a Learning Program
Scoped Learning Programs
Instructor Led Training (ILT)
Getting Started with ILT
Overview
ILT Terms
ILT Roles
Assign an ILT Role to a User
Generate and Export a Learner Report
Upload User Roles
User Roles Template
User Related ILT Records
ILT Course and Session Manager
Dashboard
Courses
View Courses
View Course Details
Create a New Course
Add Administration Details to a Course
Select a Facility for a Course
Select a Classroom for a Course
Edit a Course
Copy a Course
Activate or Deactivate a Course
Delete a Course
Session Manager
View Sessions
View Session Details
Create a New Session
Add Administration Details to a Session
Confirm a Session
Open/Close a Session to Enrollment
Edit a Session
Copy a Session
Delete a Session
Print a Session
Email Learners Enrolled in a Session
Export a Learner Report
ILT Email Notifications
Resources
View Resources
Search Resources
Facilities
View Facility Information
Create a New Facility
Edit a Facility
Activate or Deactivate a Facility
Delete a Facility
Classrooms
View Classroom Information
Create a New Classroom
Edit a Classroom
Activate or Deactivate a Classroom
Delete a Classroom
Contacts
View Contact Information
Create a New Contact
Edit a Contact
Activate or Deactivate a Contact
Delete a Contact
Upload ILT Content
Upload a Batch of ILT Content
Contacts Template
Facilities Template
Classrooms Template
Courses Template
Currency Codes for the ILT Course Batch Add CSV File
Language Codes for the ILT Courses Template
Sessions Template
Enrollments Template
ILT Event Journals
Instructor Features
Sessions I am Teaching
Manage Enrollments
Enroll Learners in a Session
Withdraw Learners from a Session
Moving Learners to the Waitlist
View Attendance
Entering Results
Quiz Results
Keywords
Understanding Keywords
View Existing Keywords
Create a Keyword
Link a Keyword to Assets
Unlink Assets from a Keyword
Copy a Keyword's Linked Assets
Edit a Keyword
Delete a Keyword
Evaluations
Skillsoft Default Evaluation
Create an Evaluation
Preview an Evaluation
Edit an Evaluation
Copy an Evaluation
Link an Evaluation to Learning Assets
Menu Options When Linking Evaluations
Delete an Evaluation
Credentials
Create a Custom Credential
Edit a Custom Credential
Add or Remove Assets from a Custom Credential
Edit an Asset in a Custom Credential
Edit Information about a Custom Credential
Activate or Deactivate a Custom Credential
Delete a Custom Credential
Skillsoft Publisher
Skillsoft Publisher
Upload Passive Content
Display
Configuring the Skillport User Interface
Login Page
Logout Page
Home Page Graphics
Certificate of Completion Graphics
Web Site Colors
Additional Deployment Options
Home Page
Default View
Login/Logout Options
Navigation
Navigation Buttons
Shortcuts
Top Links
Toolbar
Player Skins
Registration
Colors
Navigation Colors
Global Colors
Search Colors
Add-on Colors
Login Colors
My Progress Colors
Text
Completion Certificate Attributes
Login Text Customizations
Web Site Settings
Configuration
Features
Ask the Experts
Books24x7
ILT
ILT Workflow
Extended Attributes
Understanding Extended Attributes
View Extended Attributes
Create a New Extended Attribute
Edit an Extended Attribute
Reorder an Extended Attribute
Activate or Deactivate an Extended Attribute
Delete an Extended Attribute
ILT Site Settings
Publisher
inGenius
Assign the inGenius Community Administrator
Monitor inGenius Abuse
Completion Criteria
Set Global Completion Criteria
Set Course-Specific Completion Criteria
Completion Criteria Settings
Existing Completions
Existing Completions for Compliance Content
Completion Criteria
Visitation
Course Restart (Course-Specific Only)
Notification Management
Getting Started with Notification Management
Emails and Email Templates
Email Recipients
Advanced Group Support
Non-Customizable Emails
Notification Management Workflow
Instructor Led Training (ILT) Emails
Types of ILT Emails
Calendar Objects
Deactivating Emails
Support for Multiple Languages
Multiple Language Support - ILT Emails
Multiple Language Support - All Other Skillport Emails
Working with Email Templates
Managing Emails
Skillport Events
View the Events That Trigger Emails
Activate or Deactivate an Email
Change the Email Template Used for an Email
Managing Templates
View Existing Templates
Preview a Template
Activate a Template
Create a Template
Edit a Template
Deactivate a Template
Delete a Template
Variables
Variables in Development Plan Templates
Variables in Instructor Led Training (ILT) Templates
Variables in Learning Program Templates
Variables in My Plan Templates
Variables in User Management Templates
Notification Settings
My Plan Settings
Search
Self-Registration
User Profile
Specify Localized Values for User Profile Fields
Language
Report Configuration
Web Site Switches
Reports
Getting Started with Reporting
Reporting Overview
Reporting Interface
User and Admin Privileges
Managing Reports
Understanding Reports
Run a Report
Save a Report
Download a Saved Report
Delete a Saved Report
Managing Schedules
Understanding Schedules
Understanding Date Settings
Create a Schedule
Activate or Deactivate a Schedule
Edit a Schedule
Delete a Schedule
Managing Templates
Understanding Templates
Create a Personal Template
Understanding Filters
Understanding Report Activity Dates
About Learner Activity and Activity Dates
Select Report Activity Dates
Select Groups and Users
Select Assets
Apply Additional Filter Options
Apply Custom Filters
Apply Event Filter Options
Apply User Profile Filters
Select inGenius Communities
Select Display Options
Understanding Time Zones and the Time Zone Selector
Edit a Personal Template
Delete a Personal Template
Sharing Personal Templates
Understanding Shared Templates
Share a Personal Template
Edit a Shared Template
Delete a Shared Template
Unshare a Template
Managing Charts
Understanding Charts
Show Chart Parameters
Create a Personal Chart Template
Modify Chart Activity Dates
Replace a Chart
Report Definitions
Understanding a Report Definition
User
User Listing
User Listing - Summary by Group
User Listing - Detailed by Group
User Listing - Detailed by User
User Listing - Summary by Approval Manager
User Listing - Detailed by Approval Manager
User Privilege
User Privilege - Summary by Group
User Privilege - Detailed by Group
Learning Activity
Learning Activity - Summary by User
Learning Activity - Summary by Group
Learning Activity - Asset Activity by Group
Learning Activity - Asset Activity by User
Learning Activity - Asset Activity by User with Lessons
My Plan
Development Plan
User My Plan Detailed
User My Plan Summary by Content and Group
Group My Plan Assignments
User Participation
Total User Participation Chart
User Participation By Group
User Participation Summary by Group
inGenius
inGenius - User Summary by Community
inGenius - Detailed by Community
inGenius - Most Active Users
Content
Content Activity
Summary by Content
Course Activity by Content
Content Completion Chart
Total Duration (minutes) Chart
Learning Event
Most Popular Titles
KnowledgeCenter Access
Access Summary By KnowledgeCenter
Access Summary By KnowledgeCenter and User
Activity by KnowledgeCenter
Skillsoft Advantage Access
Access Summary By Skillsoft Advantage
Access Summary By Skillsoft Advantage and User
Activity by Skillsoft Advantage
Business Exploration Series Access
Access Summary By Business Exploration Series
Access Summary By Business Exploration Series and User
Activity by Business Exploration Series
Learning Program
Tips and Best Practices for Learning Program Reports
Summary by Learning Program
Learning Program - Summary by Group
Learning Program - Summary by User
Learning Program Detailed by User
Matrix by Learning Program
Live Learning
Tips and Best Practices for Live Learning Reports
Summary by Live Learning
Live Learning - Summary by Group
Live Learning - Summary by User
Live Learning Detailed by User
Matrix by Live Learning
Credentialing
Summary by Credential
Credentialing - Summary by User
Detailed by Credential
ILT Course and Session
Summary by ILT Course
Detailed by ILT Course and Session
ILT Student Roster
ILT Student Roster - Detailed by Session and Course
ILT Student Roster - Detailed by Course and User
ILT Student Roster - Detailed by User
Books24x7 Subscription
Books24x7 Subscription Summary
Books24x7 Subscription - Individual Usage Detail
Books24x7 Content Activity
Books24x7 Content Activity - Summary by Asset
Books24x7 Content Activity - Detailed by Asset
inGenius
inGenius - Content Summary by Community
inGenius - Summary by Asset Category
inGenius - Detailed by Content
inGenius - Most Recommended Assets
inGenius - Most Commented Assets
Training Effectiveness
Executive Overview
User and Content Statistics
Content Usage Statistics
Content Evaluation
Summary by Evaluation
Detailed by Evaluation
Linked Evaluations by Asset
System
Catalog
Course Catalog
Course Summary Catalog
Credential Catalog
Learning Program Catalog
Books24x7 Book and Video Catalog
Books24x7 Book and Video Summary Catalog
Catalog Assignments by Group
Skillport User Login
SkillPort User Login - Summary by Group
SkillPort User Login - Detailed by Group
SkillPort User Login - Total Logins Chart
SkillPort User Login - User Login Activity Chart
New Registrations
Books24x7 Registrations Chart
Skillport Registrations Chart
Support
Diagnostics
Run Active Sessions Report
View Active Sessions Report
Results Upload Manager (RUM)
Using the Results Upload Manager (RUM)
RUM Release Notes
RUM v7.0.3
RUM v6.1
RUM v6.0.5
RUM v1.3.3
RUM v1.2.0
RUM v1.1.7
Localized Documentation
Localized Documentation
SkillPort 7.3 Release Notes
Known Issues in SkillPort 7.3 Releases
SkillPort 7.3 Bug Fixes by Release
SkillPort 7.3 SR1 Patch 30 (7.3.13003 ) - October 2016
SkillPort 7.3 SR1 Patch 29 (7.3.12904) - September, 2016
SkillPort 7.3 SR1 Patch 28 (7.3.12802) - August, 2016
SkillPort 7.3 SR1 Patch 27 (7.3.12705) - July, 2016
SkillPort 7.3 SR1 Patch 26 (7.3.12606) - July, 2016
SkillPort 7.3 SR1 Patch 25 (7.3.12504) - June 2016
SkillPort 7.3 SR1 Patch 24 (7.3.12406a) - May 2016
SkillPort 7.3 SR1 Patch 23 (7.3.12306) - April 2016
SkillPort 7.3 SR1 Patch 22 (7.3.12205) - March 2016
SkillPort 7.3 SR1 Patch 21 (7.3.12108) - March 2016
SkillPort 7.3 SR1 Patch 20 (7.3.12011) - January 2016
SkillPort 7.3 SR1 Patch 19 (7.3.11907) - December 2015
SkillPort 7.3 SR1 Patch 18 (7.3.11807) - November 2015
SkillPort 7.3 SR1 Patch 17 (7.3.11708) - October 2015
SkillPort 7.3 SR1 Patch 16 (7.3.11615) - September 2015
SkillPort 7.3 SR1 Patch 15 (7.3.11509) - July 2015
SkillPort 7.3 SR1 Patch 14 (7.3.11413) - June 2015
SkillPort 7.3 SR1 Patch 13 (7.3.11308) - May 2015
SkillPort 7.3 SR1 Patch 12 (7.3.11210) - March 2015
SkillPort 7.3 SR1 Patch 11 (7.3.11107) - February 2015
SkillPort 7.3 SR1 Patch 10 (7.3.11015) - January 2015
SkillPort 7.3 SR1 Patch 9 (7.3.10907) - December 2014
SkillPort 7.3 SR1 Patch 8 (7.3.10809) - November 2014
SkillPort 7.3 SR1 Patch 7 (7.3.10707) - October 2014
SkillPort 7.3 SR1 Patch 6 (7.3.10607) - September 2014
SkillPort 7.3 SR1 Patch 5 (7.3.10507) - September 2014
SkillPort 7.3 SR1 Patch 4 (7.3.10407) - August 2014
SkillPort 7.3 SR1 Patch 3 (7.3.10307) - July 2014
SkillPort 7.3 SR1 Patch 2 (7.3.10212) - June 2014
SkillPort 7.3 SR1 Patch 1 (7.3.10109) - May 2014
SkillPort 7.3 SR1 (7.3.10010) - May 2014
Earlier Releases
SkillPort 7.3 Patch 29 (7.3.3907) - April 2014
SkillPort 7.3 Patch 28 (7.3.3807) - March 2014
SkillPort 7.3 Patch 27 (7.3.3709) - February 2014
SkillPort 7.3 Patch 26 (7.3.3609) - January 2014
SkillPort 7.3 Patch 25 (7.3.3510) - December 2013
SkillPort 7.3 Patch 24 (7.3.3405) - November 2013
SkillPort 7.3 Patch 23 (7.3.3308) - October 2013
SkillPort 7.3 Patch 22 (7.3.3205) - October 2013
SkillPort 7.3 Patch 21 (7.3.3108) - September 2013
SkillPort 7.3 Patch 20 (7.3.3006) - August 2013
SkillPort 7.3 Patch 19 (7.3.2905) - August 2013
SkillPort 7.3 Patch 18 (7.3.2806) - July 2013
SkillPort 7.3 Patch 17 (7.3.2704) - June 2013
SkillPort 7.3 Patch 16 (7.3.2605) - June 2013
SkillPort 7.3 Patch 15 (7.3.2505) - May 2013
SkillPort 7.3 Patch 14 (7.3.2405) - May 2013
SkillPort 7.3 Patch 13 (7.3.2307) - April 2013
SkillPort 7.3 Patch 12 (7.3.2205) - April 2013
SkillPort 7.3 Patch 11 (7.3.2106) - March 2013
SkillPort 7.3 Patch 10 (7.3.2007) - February 2013
SkillPort 7.3 Patch 9 (7.3.1909) - February 2013
SkillPort 7.3 Patch 8 (7.3.1808) - January 2013
SkillPort 7.3 Patch 7 (7.3.1708) - January 2013
SkillPort 7.3 Patch 6 (7.3.1607) - December 2012
SkillPort 7.3 Patch 5 (7.3.1508) - December 2012
SkillPort 7.3 Patch 4 (7.3.1407) - November 2012
SkillPort 7.3 Patch 3 (7.3.1307) - October 2012
SkillPort 7.3 Patch 2 (7.3.1207) - August 2012
SkillPort 7.3 Patch 1 (7.3.787) - August 2012
Index