Event

Trigger

Notifications

Course Created

Any of the course attributes are updated:

• Title
• Language
• Active Status
• Description

To:

• Course Administrator(s)

Bcc:

• Watch List Learner

Optional:

• Course Interest List

Course Copied

Any of the course attributes are updated:

• Title
• Language
• Active Status
• Description

To:

• Course Administrator(s)

Bcc:

• Watch List Learner

Optional:

• Course Interest List

Course Deactivated/Removal

A course is deactivated or deleted.

To:

• Course Administrator(s)

Bcc:

• Watch List Learner

Optional:

• Course Interest List

Approval for Enrollment Request by Learner

Learner registers for a course which requires approval

To:

• Approval Manager
• Session Approver

Enrollment Request Approved by Administrator/Approver

Administrator or Approver approves a learner’s request for enrollment.

To:

• Approved Students

Enrollment Request Denied by Administrator/Approver

Administrator or Approver denies a learner’s request for enrollment.

To:

• Declined Learners

Enrollment Request Awaiting Approval

A specified number of days have passed after an enrollment request has been sent to the approver, but the approval has not been granted.

To:

• Approval Manager
• Session Approver Email
• Awaiting Approval Learner

Request for Enrollment Expired

An enrollment request has expired without approval, based on a pre-defined number of days.

To:

• Awaiting Approval Learner

Enrollment Request Approved by Administrator

Administrator, instead of the Approver, approves a learner’s enrollment request.

To:

• Approval Manager
• Session Approver

Enrollment Request Denied by Administrator

Administrator, instead of the Approver, denies a learner’s enrollment request.

To:

• Approval Manager
• Session Approver

Enrollment Status Change Notification

Enrollment status changes for a learner.

To:

• Learner

Enrollment Withdrawal Notification

Approver withdraws a learner from a session of a course.

To:

• Learner Email

Cc:

• Instructor Email
• Session Admin

Bcc:

• Approval Manager
• Session Approver Email

Ad Hoc Email to a Course Watch List

An Administrator with rights to the course’s Watch List members sends an ad hoc message to the group.

To:

• Course Owned By Email

Bcc:

• Watch List Learners

Course Activated

Course is activated.

To:

• Course Administrator(s)

Bcc:

• Watch List Learner

Course Updated

Any of the course attributes are updated:

• Title
• Language
• Active Status
• Description

To:

• Course Administrator(s)

Bcc:

• Watch List Learner

Optional:

• Course Interest List

Course Removal

A course is deactivated or deleted.

To:

• Course Administrator(s)

Bcc:

• Watch List Learners

Instructor Change Notification

An instructor for a session has changed.

To:

• Instructor(New)
• Instructor (Old)

Cc:

• Session Administrator(s)

Notify All Enrolled and Waitlisted Learners in a Session

The "Mail Learners" function is triggered in session view.

To:

• Instructor
• Session Administrator(s)

Session Created

A new session of a course is created.

To:

• Instructor;
• Session Administrator(s)

Bcc:

• Course Watch List Learners

Session Updated

Any of the following session details are updated:

• Facility
• Classroom
• Schedule
• Session Type

To:

• Instructor
• Session Administrator(s)

Bcc:

• Enrolled Learner

Session Deleted

A session of a course is deleted.

To:

• Instructor
• Session Administrator(s)

Session Cancelled

A session of a course is cancelled.

To:

• Instructor
• Session Administrator(s)

Bcc:

• Session Approver
• Approval Manager
• Learners

Session Closed

A session of a course is closed to additional enrollments.

To:

• Instructor;
• Session Administrator(s)

Bcc:

• Approvers/Managers for Pending Approval Learner
• Pending Approval Learner
• Waiting List Learner

Session Closed – Roster Listing

A session of a course is closed to additional enrollments.

To:

• Instructor
• Session Administrator(s)

Session Confirmed

A session of a course is confirmed.

To:

• Instructor
• Session Administrator(s)

Bcc:

• Pending Session Learner
• Approval Manager
• Session Approver

Session Enrollment Limit

Either:

1. Enrollments for a session reach or cross a session’s maximum limit, or
2. Enrollments for a session reach or cross a session’s threshold minimum limit.

To:

• Session Administrator(s)

Enrollment Request by Learner

In the case where both the Approval Manager and Session Approver must act, this email is sent when one approver has approved the request as a reminder to the remaining approver to act, too.

To:

• Approval Manager
• Session Approver

Session Seats Become Available – Watch List

1. A session is at or over capacity, and
2. One or more withdrawals occurs to take enrollment below capacity, and
3. A session is closed to enrollments (also meaning there is no Wait List), and
4. The Parent Course does have a Watch List

To:

• Watch List Learners

Session Re-opened for Enrollment

A course session which was previously closed has been re-opened for additional enrollments.

To:

• Session Admin(s)
• (parent) Course Admin(s)
• Session Instructor