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Browser Support

Skillsoft recognizes that our customers use a variety of browsers to access our many web sites and eLearning products. To keep pace with the rapid changes in and seamless release cycles of some of today's most popular browsers, Skillsoft has updated their methodology for third-party browser and plugin support.

We support the latest official (not pre-release or beta) releases of Internet Explorer, Firefox, and Chrome browsers for Windows platforms, Safari for Mac platforms, and the native browsers in most tablets and smartphones. If we encounter problems with a new version when it is released, we will maintain a list of known issues and work to address them as soon as possible. This policy applies to all Skillsoft product releases for all supported browsers, Oracle Java JRE, and Adobe Flash player. This will not change our stated support for past Skillport or Skillsoft Course Player versions.

We take pride in providing our users with a modern, rich, web eLearning experience, and strive to support all browsers to the fullest.

The following table indicates the minimum browsers supported based on your operating system, Skillport version, and Player.

Operating Systems

Browsers

Skillport 7.3

Skillport 8

Skillport 8i

RIA Player (Java-free)5

Windows XP

IE8

x

 

 

 

 

Firefox v38+

x

x

x

x

Windows 7

IE8

x

x

 

 

 

IE9

x

x

 

x4

 

IE10

x

x

x

x4

 

IE11

x

x

x

x

 

Chrome v40+1

x

x

x

x

 

Firefox v38+

x

x

x

x

Windows 8.1

IE11

x

x

x

x

 

Chrome v40+1

x

x

x

x

 

Firefox v38+

x

x

x

x

Windows 10

IE11

x

x

x

x

 

Edge2

x

x

x

x

 

Chrome v40+1

x

x

x

x

 

Firefox v38+

x

x

x

x

Mac OS X

Safari v8+3

x

x

x

x

iOS 8+

Mobile Safari

x

x

x

x

Android 4.1.2+

Native Browser

x

x

x

x

 

Mobile Chrome

x

x

x

x

1As of version 45, Chrome no longer supports Java and will not support Java-dependent Skillport functions. When a Java-dependent function is attempted, a message displays indicating the user should switch to a Java-friendly browser.

2The following are not supported on Windows 10/Edge:

  • Java-dependent products such as Skillsoft Course Manager, Publisher course file uploader, and applicable desktop tools
  • ElementK, NETg, or E3 content

3Safari does not support the following:

  • Live Learning
  • ILT on Skillport v7.2
  • Java, as of Safari v10

4IE9 and IE10 do not support full screen mode with RIA.

5Legacy Skillsoft content, or sites that are not configured to use the Java-free course player, will use the Skillsoft Course Player which requires Java. Java is only supported with Internet Explorer (all versions), and Firefox. However, Firefox announced support for Java will be dropped by the end of 2016.

Note: Accessing platforms, players or content from an HTML5 browser does not guarantee a Java-free experience. For more information about the platforms, players, and content types that support Java-free mode, see the Skillsoft Java-Free Overview.