Job Role FAQ

At this time, Percipio supports 721 distinct roles covering the primary job roles most businesses use to categorize their employees, plus additional specialty roles that support Technology, Business Services, Telecommunications and Healthcare.

You can find the complete list of job roles, here.

If you need job roles that are not included in this list, please refer to adding a job role for a user.

For the role- and skill-based experience, we added roles and identified learning recommendations for each role using these steps:

1. We analyzed the marketplace for roles, which we defined as general function occupations. We used a number of data sources, such as Lightcast, the World Economic Forum, and Labor department data as well as customer input.

2. For each role, we used a combination of human analysis, AI curation, and customer feedback to identify a collection of skills commonly associated with that role among the industries that Skillsoft serves.

A learner’s role is a functional classification that defines the core responsibilities of the learner in their day-to-day job. Percipio recognizes a role as something different than a learner’s title, which is represented by the company’s internal organizational position for the role. Examples below illustrate the differences:

Percipio models each role with 15-20 skills that are critical for most learners who perform that specific role. We use a combination of AI/ML (artificial intelligence/machine language) and human curation to identify the skills needed for each role.

At this time we do not publish our skill-to-role mapping, but are planning to improve this visibility in future releases.

When a learner has a job role, Percipio can recommend content based on skills associated with the job role. There are two ways to specify job role:

• The learner can select a job role from a Skillsoft-defined set of job roles

• An admin can add a custom job role in the job role user attribute field.

Job role is meant to be broad in nature and known across industries. A job role maps to skills within Percipio's Skill Graph to help target learning recommendations.

The job title is a user attribute associated with the user account. Admins can populate this field during user creation from data stored in their HRIS system. The values in this field are string values and are very specific to each individual organization.

As an admin, you can add a custom job role to a learner's Percipio user account using the job role user attribute.

Custom roles are automatically mapped to recommended skills for that role using Percipio’s Skill Graph. Adding a custom role to a learner’s profile disables the ability for learners to change their role selection.

Yes, you can add the learner's job role in the job role user attribute. To add job roles for all existing learners, you can use bulk import.

Custom roles are automatically mapped to recommended skills for that role using Percipio’s Skill Graph. Adding a custom role to a learner’s profile disables the ability for learners to change their role selection.

We recommend that customers use the custom job role capability.

Admins can see this information from the User Listing or User Summary reports. The job roles selected by learners display in the Job Role column.

Yes, you can add the learner's job role in the job role user attribute. To add job roles for all existing learners, you can use bulk import.

Custom roles are automatically mapped to recommended skills for that role using Percipio’s Skill Graph. Adding a custom role to a learner’s profile disables the ability for learners to change their role selection.

Yes.

By adding custom roles in the job role user attribute for each learner, you create custom roles in Percipio.

We offer this as a service through a Professional Services engagement. Please reach out to your Skillsoft account team if you want to explore this possibility.

Yes, provided you have the aspirational role feature enabled. They can add an aspirational role from the Role Advisor page allows learners to see learning recommendations aligned to their career growth.

Yes. This is available as a site-level configuration under Settings>Site Features and Allow Percipio to collect job role from learners.

We continue to enhance this role-based learning experience. We announce new and upcoming features in our release notes, and we show forecasted new features in our quarterly public roadmap.

Percipio utilizes advanced algorithms that leverage data-driven insights to map skills to job roles accurately. We conduct routine hygiene activities to assess and refine the skill taxonomy, ensuring that the skill mappings remain current and relevant to the evolving job market. We continuously update the algorithms and conduct routine assessments to enhance its reliability.

Additionally, our Professional Services team can help organizations review and refine the skill mappings to ensure they align with their specific needs.

The Skill Dictionary is designed to be comprehensive, but it may not encompass every niche skill. Organizations have the option to add their unique job roles and add specific skills that reflect their unique requirements by adding custom content to the platform. The platform is meant to be adaptable, allowing for the integration of additional skills as needed.

Standard job roles are pre-defined roles developed through research and collaboration with industry experts. These roles serve as a foundational resource for organizations, offering a structured starting point that aligns with the needs of most Fortune 500 companies and helps streamline talent management.

Yes! While standard job roles provide a solid foundation, organizations can customize these roles to better fit their unique requirements. Percipio allows organizations to tailor job roles by integrating relevant skills and competencies that align with their strategic goals.

The customization process involves leveraging the Skill Engine to create bespoke job roles. Organizations can introduce a custom job role into the system, and the Skill Engine will analyze it to recommend the top skills that are most pertinent. This ensures that the customized roles are both relevant and aligned with industry standards.

Custom job roles enable organizations to align their workforce development strategies with their specific business goals and operational needs. By tailoring job roles, organizations can ensure that employees have the right skills to meet the demands of their unique environments, leading to enhanced performance and engagement.

Yes! Skillsoft offers Professional Services to assist organizations in creating and customizing job roles. Our consultants work closely with your team to ensure that the skill mappings and job roles reflect your strategic priorities and industry nuances, helping you achieve your workforce development objectives.

Yes, you can add the learner's job role in the job role user attribute. To add job roles for all existing learners, you can use bulk import.

Percipio does not support this capability at this time, but we are evaluating this for future releases.

Yes, you can add the learner's job role in the job role user attribute. To add job roles for all existing learners, you can use bulk import.