Manage Personas

You can add and remove personas in CAISY for Conversations using your own images. This helps you customize a scenario for your unique business and learning requirements.

Add a persona

To add a persona to a CAISY for Conversation:

1. Create or open an existing CAISY for Conversation. If you create a new one, you must pass the step of generating a conversation.
2. From the left navigation, open the tab for Participants.
3. Select the edit icon next to the AI participant role. The Edit persona box displays.
4. Select Add persona.
5. Browse to or drag and drop and image on the dialog box. The image must by less than 2 MB and about 800 x 800 pixels.
6. Select Add image.
7. Select a gender.
8. Choose a voice from the list. Select the play icon to hear a sample.
9. Select Choose voice. You see your persona displayed with the image and voice.
10. Select Confirm persona to add that persona to your list. This persona becomes available for other scenarios.
11. Select Save to add that persona to your CAISY for Conversation. This persona becomes available for other scenarios.

Delete a persona

To delete a persona from a CAISY for Conversation:

1. Create or open an existing CAISY for Conversation. If you create a new one, you must pass the step of generating a conversation.
2. From the left navigation, open the tab for Participants.
3. Select the edit icon next to the AI participant role. The Edit persona box displays.
4. From the list of personas, locate the one you want to delete.
5. From the Options menu, select Delete. If this persona is selected as the persona for a CAISY for Conversation, you must select another persona first.
6. Confirm the deletion, select Delete. The persona is removed from the list and can no longer be used by another.