If your browser is blocking pop-ups, mobile content will not launch. Follow the steps for your mobile device to ensure that pop-ups are not blocked.
Note: Allowing pop-ups is a general setting and applies to all sites. For additional device-specific instructions, see your mobile device's user manual.
Follow the instructions to allow pop-ups on the native Android HTML browser that comes preloaded on your Android smartphone.
There are many different tablet and smartphone Android devices; if the steps for your device differ, please refer to your specific device's user instructions.
Open the browser by tapping the Internet icon on the Home screen.
Tap on the Menu button and select More.
From the menu options, tap Settings > Advanced.
From Advanced, deselect the Block pop-up windows checkbox.
To allow pop-ups on an Android device
