Cancel an Assignment

You can cancel any In Progress or Scheduled assignment, both recurring and one-time only. Canceling an assignment is irreversible, and the assignment is non-recoverable. Once canceled, the assignment is no longer completable to those learners who have not finished it. You cannot report on canceled assignments, unless that assignment was a recurrence and past occurrences were completed.

Site Admins can cancel any In Progress or Scheduled assignment. Learning Admins can cancel In Progress or Scheduled assignments they created for their audiences and the learners within their audiences.

You can cancel assignments in one of two ways:

• Cancel for all users and audiences at one time
• Cancel for a selected number of users or audiences

Cancel for all users and audiences:

1. From the left navigation bar, select Learning > Assignments. The Assignments page displays.
2. Locate the In Progress or Scheduled assignment you wish to cancel.
3. Select > Cancel for all. If the assignment is a recurring assignment, when you select Cancel for all, you are canceling the current assignment and all future occurrences. If you want to keep the current occurrence and remove just the recurrence, select Cancel recurrence.
4. In the confirmation box, you can opt to notify the user(s) by selecting Notify user. After you select Yes, cancel assignment, Percipio immediately cancels the assignment and if selected, sends an email notification letting learners know the assignment was canceled. Learners can remove a canceled assignment from their Assignment list by selecting the trashcan icon If the assignment was recurring, the recurrence is also removed.

Cancel for a selected number of users or audiences:

You can only cancel assignments for individuals who have started or not started an assignment. You cannot cancel an assignment if a user completed the assignment. If the assignment is recurring, you can only cancel the current occurrence for the learner.

1. From the left navigation bar, select Learning > Assignments. The Assignments page displays.
2. Locate the In Progress or Scheduled assignment you wish to cancel.
3. From the Action menu , select Summary. The assignment summary page displays.
4. Select either the Manager Users or the Manage Audiences tab depending on whether you are canceling an individual user or an audience. You can cancel an individual user who was added as part of an audience from the Manager Users tab.
5. Identify those in the list that should be canceled.
   1. For an individual user or audiences, from the Action menu , select Cancel assignment for a one-time only assignment or Cancel all for a recurring assignment. If you select Cancel all, you are canceling the current assignment and all future occurrences. If you want to keep the current occurrence and remove just the recurrence, select Cancel recurrence.
   2. If you want to select more than one individual or audience, first select Bulk Actions, then select each user or audience, then select the cancel action that applies in your situation.
6. In the confirmation box, you can opt to notify the user(s) by selecting Notify user. After you select Yes, cancel assignment, Percipio immediately cancels the assignment and if selected, sends an email notification letting learners know the assignment was canceled. Learners can remove a canceled assignment from their Assignment list by selecting the trashcan icon If the assignment was recurring, the learner will not see any further assignments.