Content Management
Each aspect of custom content has its own set of guidelines. This page contains guidelines for the following:
- Custom channels
- Custom content (hosted content and links)
- Tracking and reporting
- Assignments and audiences
Custom channels
When working with custom channels, there are two areas to focus on - content selection and channel creation.
Content selection
- How much and what type of content should be included?
- What content is already available?
- Locate existing stock and custom content using search, or browse the available channels.
- What external sources of content are available?
- Use the linked custom content feature to bring these into your custom channels.
Channel creation
- How many custom channels should be created?
- Do existing channels already cover these topics?
- Channel descriptions need to be accurate for the content within.
Custom content (hosted content and links)
- Descriptions and metadata are used within the search function of Percipio.
- Include descriptions that enable the search functionality to find the content.
- If content is hosted outside of Percipio, ensure the content hosting service is stable.
- Verify that all potential users have access to the content wherever it resides.
- Ensure that your naming conventions for the content type (such as Video, Course, etc.) and source (such as vendor, department, speaker, etc.) are consistent (including spacing and capitalization).
- For example, "job-aid," "Job Aid," and "job aid" are treated as 3 separate content types.
- Always include the duration in hours, minutes, seconds (they display in hours and minutes in Percipio).
- For video or audio content, the duration is the length of the video or audio content.
- For text, use the standard book calculation of 300 words per minute.
Custom content completion criteria
Single-SCO courses
Completion criteria for single-SCO courses is included within the course package. We recommend you author single-SCO courses so that full control of completion can be managed by the course itself.
Multi-SCO courses
Completion criteria for multi-SCO courses can be managed in Percipio. See Edit a Package's Content Player Behavior to view how the completion behaviors of each topic roll up in the course completion.
Tracking and reporting
- Currently, the tracking for external links is the launch of the item, or a self-reported completion of the link. If the Learning time entry setting is turned on, learners can also specify the time they spent learning.
- Currently, the only tracking for custom channels is the launch of the channel and the assets within.
- If your external link consists of trackable content, that tracking is outside of Percipio (in the system where the content is hosted).
- If your content is hosted within Percipio, progress is tracked and available to learners via the Activity page, and to admins via reports and dashboards.
Assignments and audiences
- You can associate a custom channel to an audience, so only that audience can see it and its content.
- You cannot assign a custom channel to an individual or an audience.
- Although you cannot assign custom channels, the channel can be accessed by a URL, so it can be promoted via email and other means available to your organization.