Taking or Retaking a Compliance Test

See Testing for Compliance Courses for information about different types of tests such as assessments, lesson, topic, or course tests, and pre-tests, study modes or certification modes.

Note: If you want to find information on testing for non-compliance courses, see Courses.

To take, or retake a compliance course test

  1. Select a test link, the mode if required, then Take Test or Retake Test.

    When retaking a test, optionally select Show Failed Topics.

  2. Answer the question and select Done, or select Answer Later. Based on the configuration settings, the correct answer may or may not display after each question.
  3. Select Next Question to continue.

    You can view your question test status at any time during the test by selecting QuestionStatus. If you end a test that contains unanswered questions, the Question Status dialog also displays.

Once you have answered all questions, the Test Results page displays where you can select Retake Last Test to take the test again, or Question Review to answer questions that were partially correct or incorrect.

Test results

The test summary page includes the following information, depending on the test type.

TestPrep and Assessment only tests:

  • Summary tab:
    • Required minimum score
    • Learner's highest score achieved for any test attempt
    • Time in Test: In certification mode only, shows the amount of time spent taking the test
    • Question Review: Select the link to review questions from most recent test attempt
    • Retake Last Test: Select the link to retake unanswered or incorrect questions from last test attempt
  • Details tab: Shows the first, current, and highest scores achieved. Individual lesson scores are not included.

Topic Tests

• Summary Tab: Displays the learner's highest score achieved

• Details Tab: Displays the first, current, and highest scores, and also contains a link to return to the beginning of the topic. After reviewing the topic, learners are returned to the test summary page.

Retaking a test

Most tests provide the option to retake the entire test or retake the questions answered incorrectly. However, some compliance courses place a limit on the number of times you can retake the test. If you reach the maximum test limit for an assigned compliance course, contact your training administrator to request a course restart.

When retaking a test:

  • If you Cancel and return to the test summary page, the test attempt is not counted towards the maximum limit.
  • If you Take a Partial Test, questions presented include those with no answer, or with a score of less than 100%, and may be different than the original questions.
  • You cannot lower your final score by retaking a test.