Meet the Team

The members of your Skillsoft coaching account team include:

• Account Executive (AE):
  • What they do: The AE owns the overall relationship and ensures your partnership runs smoothly. They help with big-picture strategy and key account decisions.
  • How They Help You: Your AE ensures that your coaching program continues to meet your needs through aligning goals and navigating new opportunities.
• Coaching Customer Success Manager (CSM):
  • What They Do: The coaching CSM guides you through launching learners and encouraging engagement.
  • How They Help You: Your Coaching CSM reports on key success metrics and provides recommendations to keep your program thriving.