New Features and Enhancements as of April 8, 2026

We are thrilled to share the latest updates to enhance your organization’s coaching experience. In response to your thoughtful feedback, we have introduced several new tools for learners and administrators. Here’s a glimpse of what’s new and coming soon.

What's New

Now when learners need to schedule time with their coach, they are presented with the dates and times that their coach is next available. The learner just has to pick from the list of options the best meet their schedule and their session is scheduled and added to their calendar. This new design decreases the time spent scheduling by 50%.

Schedule you session page showing a list of dates and times that the learner can choose to set up their next coaching session.

To keep your leaders relevant and progressive in their roles, we recently updated the assessment questions to focus on the most up-to-date leader competencies and skills aligned to the three pillars of leadership: Lead yourself, Lead others, and Lead your organization.

To make it easier to complete, the assessment questions are grouped by skill category as opposed to having to be answered one question at a time. This new experience is available for both self-assessments and 360 assessments.

In addition, when a person is asked to provide feedback, they see their selected role and whether their feedback will be anonymous.

Upon session completion, learners see a pop up asking them to reflect and rate on their session. Each session provides a different reflection question encouraging the learner to really capitalize on what transpired. If there are low ratings following the first three sessions, an automated option will be available for learners to select a new coach. Currently, you as an administrator can request the rating data through your CSM, but soon you will be able to see it on your Enterprise Dashboard.

The rating questions that a learner sees are as follows:

Session

Reflection questions (Scale 1-5)

Session 1

How well did you connect with your coach during this session?

Session 2

How excited are you to continue exploring new areas for growth?

Session 3

How well are you able to identify your strengths and weaknesses?

Session 4

How clear are you on what you’d like to achieve by the end of your coaching   engagement?

Session 5

Do you feel your coaching sessions have prepared you for future challenges?

Session 6

How effectively are you addressing challenges discussed during your sessions.

Session 7

How well would you evaluate your growth from where you started to where you are   now?

Session 8

Has coaching helped you become more effective in your role?

Session 9

How interested are you in continuing with coaching if given the opportunity?

Session 10

How much has coaching helped you develop new skills?

Session 11

How confident are you in applying what you've learned to achieve future goals?

Session 12

How much has coaching impacted your personal or professional life?

The AI Coaching guide now recommends Skillsoft content, answers support questions, and prompts learners based on their progress in the coaching engagement.

To let your learners use this powerful feature, ensure AI is turned on in your company settings in Enterprise dashboard.

Following each session, coaches can now select a session topic and have AI generate a list of recommended content from Skillsoft Percipio, including CAISY™ AI Simulations. Data on session topics will be available through your CSM and soon be added into a report in your Enterprise Dashboard.

In addition to AI generated recommendations, coaches can share content from their full library which includes Skillsoft Percipio content, Harvard content, and additional sources as well as their personal libraries.