Retire a Custom Journey

You can retire a custom journey if it is no longer relevant to your organization. When you retire content, learners still see it listed on their Learning Activity page if they previously launched it, but they are unable to open it again. You continue to see the retired content in reports.

Tips before retiring a journey

You can retire a journey that is in a status of: Published or Unpublished changes. Review the impacts below when you retire a journey.

• Cannot retire a journey: You cannot retire a journey that is part of an active assignment.
• Retiring a journey with learners in progress: If you retire a journey when users are in progress:
  • Individual learning activity is retained in the Learner Activity page.
  • The journey shows as Started in Learner Activity, but can no longer be accessed.
  • Reports retain journey completion status for each learner.
• Retiring a journey when all learners are complete: If you retire a journey and all learners are complete:
  • Individual learning activity is retained in the Learner Activity page.
  • The journey shows as Completed in Learner Activity, but can no longer be accessed.
  • Reports retain journey completion status for each learner.

 

To retire an existing journey

1. From the left navigation bar, select Content then Journeys. The Custom Journey page displays.
2. Locate the journey from the list.
3. In the Actions column, click > Retire. The journey gets immediately retired and cannot be unretired.