Sign in to the Mobile App

The app requires:

  • access to Percipio
  • an active Skillsoft content license.
  1. Open the mobile app.
  2. Enter your Percipio site name. You only have to enter this once, Percipio remembers it for you.
    • Your site name and user name are in the Welcome email you received from your team.
    • It is not necessary to enter the whole site address (.percipio.com is already a suffix).
  3. Select Next.
  4. You may be prompted to choose credentials. Select Use Corporate Credentials to enter your corporate user name and email or select Use Percipio Credentials to enter your Percipio user name or email.
  6. Enter your credentials and select Next.
  7. If enabled by your administrator, you may be required to enter a 6-digit verification code that is sent to your email address associated with your Percipio account. If you do not have an email address associated with your Percipio account, Percipio prompts you to enter one so it can send you the 6-digit code.
  8. Note: Your sign-in times out after 90 days of inactivity and you will have to re-enter your information to access the app.

First time sign-in

If you are signing in to Percipio for the first time without a password, you will be prompted to contact Customer Support.

If you have an active user name and are signing in to Percipio for the first time, you are sent an email with a link to create your new password.

 

If the user name is not found, a message displays to contact support for further assistance.

If you are signing in to Percipio for the first time with an assigned password, you may be prompted to reset your password for security purposes, based on your organization's settings.