Associate a Custom Channel to an Audience

To control which learners can view your custom channels, associate the channels to one or more audiences. This entitles only those learners within the specified audience(s) to view the custom channels. You can associate custom channels and audiences through the Create Audience, Edit Audience, Create Custom Channel, and Edit Custom Channel pages in Percipio. You can also associate an audience to a custom channel within the Custom Channel workflow.

Note: Skillsoft content within a custom channel remains viewable to users who have a license to the content, but they can only access it via browsing the library, Percipio Search, or from an assignment containing the content. See Audience Associations for information about granting licenses to users.

This procedure is available only to Site Admins and Content Curators.

  1. From the left navigation bar, select Content > Channels. The Custom Channels page displays.
  2. Click Add Custom Channel. The Create Channel page displays.
  3. Enter a Title and Description for the channel, and select a background image.
  4. Select your area and subject (for library placement) from the Subject drop-down list.
  5. Click Save and add content.
  6. Add content to the channel. For details about this step, see Add content to the channel.
  7. At the bottom of the Create Channel page, in the Audience section, click Select audiences. The Select Audiences page displays.
  8. Use the search to locate the audiences you want to associate to the custom channel and click add icon, white plus sign in a blue circle next to all audiences you wish to include.
    9. Note: If you do not select an audience, the custom channel displays to all learners via the All users audience. If a learner is not entitled to content in the custom channel, an error message displays to them instead of the asset. To avoid this, select one or more audiences associated to the license pool in which the channel's content is included.
  9. Click Done. The Create Channel page displays again.
  10. Click Publish.

    11. Your channel publishes to Percipio and is available to the learners in your selected audiences.

This procedure is available only to Site Admins and Content Curators. See the Important information about associating custom channels and audiences section above to view potential learner impacts.

  1. From the left navigation bar, select Content > Channels. The Custom Channels page displays.
  2. Locate the channel you wish to associate to an audience.
  3. Click actions menu icon, gray elipse > the Edit button, a pencil Edit. The Edit Custom Channel page displays.
  4. In the Audience section, click Select audiences. The Select Audiences page displays.
    5. Note: If you do not select an audience, the custom channel displays to all learners via the All users audience. If a learner is not entitled to content in the custom channel, an error message displays to them instead of the asset. To avoid this, select one or more audiences associated to the license pool in which the channel's content is included.
  5. Use the search to locate the audiences you want to associate to the custom channel and click add icon, white plus sign in a blue circle next to all audiences you wish to include.
  6. Click Done. The Create Channel page displays again.
  7. Click Publish.

    8. Your channel publishes to Percipio and is available to the learners in your selected audiences.

This procedure is available only to Site Admins.

  1. From the left navigation bar, select Users > Audience Management.
  2. Select Create Audience. The Create Audience page displays.
  3.  Enter the audience details.
  4. Define your audience by specifying user attributes, adding individual users, or both.
  5. In the Content association section, click Associate custom channels.
  6. Either browse the list or enter a search term to locate the custom channel you want to associate to your audience.
  7. Select add icon, white plus sign in a blue circle for each custom channel you wish to associate to your audience.
  8. Select Associate to audience. The Create Audience page displays again.
  9. Select Create Audience.The audience displays in the audience list and is associated to the custom channel(s).

This procedure is available only to Site Admins.

  1. From the left navigation bar, select Users > Audience Management.
  2. Locate the audience you wish to associate with the custom channel.
  3. Click actions menu icon, gray elipse > the Edit button, a pencil Edit. The Edit Audience page displays.
  4. In the Content association section, click Associate custom channels.
  5. Either browse the list or enter a search term to locate the custom channel.
  6. Select add icon, white plus sign in a blue circle for each custom channel you wish to associate to your audience.
  7. Select Associate to audience.
    8. Note about Assignments: If a learner is removed from an associated audience and content within the custom channel is included in one or more of their assignments, the assignment remains on the Assignments page only if it is in an In Progress or Completed status, or if it contains content entitled to them via another audience association. Any content within the assignment that they are no longer entitled to displays as unavailable, and the assignment cannot be completed.
  8. Click Update Audience.
  9. Repeat steps 2 - 7 for additional audiences you want to associate to the custom channel

Important information about associating custom channels and audiences

  • By default, custom channels are associated to the All Users audience.
  • When you associate a custom channel to one or more audiences, the All Users audience association is removed and only the specified audience(s) can access the channel.
  • If you change the audience association from All Users to a specific audience, learners in the All Users audience lose access to the channel's content because only those learners in the specified audience can access the content.
  • Adding learners to an associated audience automatically entitles them to view the custom channel and grants them license to all content within it.
  • If you remove a learner from an associated audience, they lose access to the channel's content (if they do not have access to the specific content from any other audience associations).