Custom Content Best Practices

Before learners can see any custom content, you must ensure they are a member of an audience and that audience is entitled to the custom content item. To ensure entitlement, add the custom content item to a custom channel or journey and ensure select that the audience can access it.

To ensure your custom content provides your users with a positive user experience, Skillsoft suggests that you:

• Follow the content visibility rules.
• Manage your content effectively.
• Manage your images effectively.
• Review Skillsoft's curation practices.

Unless otherwise stated, all behaviors apply to both the Skillsoft Platform web and mobile experiences.