About Reports

Reports provide several views of operational data that help you analyze activity within the platform. For any of the reports, you can either view the data online, download it to a CSV file that you can open with a business system such as Microsoft Excel, or create a scheduled report that you send to an external location for importing into other business systems.

You can also share reports with users who have Skillsoft Platform user accounts and schedule reports to run on a regular basis.

Access reports

When you accessing reports either from the report list or through the AI Assistant, you only can run reports and see data on audiences/users to which you are entitled.

To access all the reports to which you are entitled:

From the left navigation bar, select Analytics.You see the All Analytics page.
To see all available reports that you can run, switch to the All reports tab.

You can also use AI Assistant to run some reports using a natural language query. To get started using AI Assistant with reporting:

From the top or left navigation, open the AI Assistant.
You can ask it to run, download, or schedule a specific report.
- It can only schedule a Skillsoft standard report or a Skillsoft template report. It cannot currently schedule, run, or download custom templates.
- It is best to specify the type of report you want to run. If you are unsure, you can first ask what type of report will give you the data you seek.
- The AI Assistant can process the following filters in your request: date ranges, audiences, users, and content titles.
- Be as specific as possible in your request for the best results.
You can view your report inline or download the CSV from the AI Assistant pane.

Report types

From the All reports tab, you see two types of reports.

Standard reports: These reports show near real-time data and only go back 24 months. Use these reports when you want to check active logins or completions. You cannot save a customized view of this report, but you can download and share it. When you share a downloaded report, the people you share it with see all user data in the report.
Skillsoft template reports: These reports contain all data and activity going back to your initial contract start date with Skillsoft. Because the data in these reports is stored in our data warehouse, in most cases you cannot get near real-time data when you run a template report; the exception to this rule are the Assignment reports. Use these Skillsoft template reports for trending and year over year analysis. These are flexible reports that allow you to create and save a customized view for later. You can share your customized view as a custom template with others in your organization. When you share a custom template, the people who you share it with see it in their report list. When they open the template and run the report, they only see learner data from audiences they own. After you run the report for the custom template, you can download and share these reports. When you share a downloaded report, the people you share it with see all user data in the report.

Report list

The following list shows all available reports. Depending on your permissions, you may not see all of them. Reports are grouped by category.

Activity reports

Audience Summary: Shows every audience with its total number of users, active users and inactive users.
Bootcamp and Leadercamp: Shows metrics of each learner's bootcamp and leadercamp activity, including during and completion status.
Detailed Activity: Shows metrics on both content and learner activity for accesses, time learning, completions and more.
Executive: Gives a one-line summary of all learner activity including logins, content accesses, time learning, and badges earned.
Instructor-led Training CSV Export: A detailed CSV report that provides metrics on learner engagement with Skillsoft and your custom live courses.
Internal and External Activity: Gives a complete summary of each learner's activity including Skillsoft content, custom content, and external learning.
Learner Activity: Shows near real-time metrics on each learner's activity including time learning, completions and badges earned.
Skill Benchmark Learner Details: Shows metrics and each learner's Skill Benchmark Activity
Feature Usage: Shows how many users access specific features on your Skillsoft Percipio Platform site and how often

User reports

Leaderboards: Gives a full ranking from highest to lowest of all learners in the platform based on their total completions and badges earned.
User Listing: Shows all users in the platform, both active and inactive. Reports on their learning hours, last login date and attributes.
User Summary: Shows all users in the platform, both active and inactive and reports on their total accesses, goal streaks, and badges earned.

Content reports

All Content Listing: Gives details of all content on your site including groupings, type, language, and credits.
Content Access: Shows the amount of unique users, time learning, and badges earned for each content item on your site.
Content Evaluations: Shows the responses from the users who took the standard content evaluation survey.
Credentials: Reports on the users who earned one or more credits for completing NASBA CPE courses.
Retired Content: Shows all of the content on your site that has retired. Includes retirement dates and replacement content if it is available.

Assignment reports

Assignment Detail by User: Uses near real-time data to show each individual learner's activity and progress on each content item within an assignment.
Assignment Summary: Uses near real-time data to give a report of each assignment with its creation date, number of learners assigned to it, the percentage of learners that completed it, and status.
Assignment Summary by User: Uses near real-time data to give a report of each assignment with its learner completion status, assigned date, total content items, and due date.
Compliance Assignment Summary by User: Shows a summary of compliance assignments made to your learners and the status of each. This report only contains information on required compliance assignments and not optional assignments.

Content promotion reports

Content Promotion Detail by User: Shows how each individual learner interacted with promoted content, including the content's last click access date and total clicks.
Content Promotion Summary: Gives a report of each promotion's start date, audiences, email metrics, total clicks, and click-thru rates.
Notification report: Shows which users received which emails and when.

Channel reports

Channel Detail by User: Shows each individual learner's activity on each content item within a channel.
Channel Summary: Shows each channel with its publish date, number of accesses, number of learners, and duration.
Channel Summary by User: Show each channel with its learner accesses, last content access date, duration, and completions.

Journey reports

Journey Activity: Summary and detail completion progress for each journey and its tracks by learner
Journey Detail Export: Provides a complete picture of multiple journeys and their tracks showing learner completion status. You can only export this report to a CSV file, not view it online.