FAQ: Learner Completion Tracking

Will the learners in progress content be recorded in Docebo if they access the content directly in Percipio?

Yes. Docebo will record the usage if the content item exists in Docebo.

Will the learner’s completion be recorded in Docebo if they access the content directly in Percipio?

No. Docebo will record the completion if the content item is launched from Docebo.

How do learners complete Skillsoft content?

This will be based on the Completion Settings of your Percipio site. Percipio will send a completion status when a learner meets the Percipio completion criteria.

When will the learner’s usage be available in Docebo?

Percipio sends usage to Docebo within a few seconds of it occurring in Percipio.

Will administrators be able to use Percipio Analytics to report on learners?

Yes. The learner’s usage is tracked and available to report on using Percipio Analytics. Admins can also see the learner activity data in Docebo.

What usage data is available in Docebo?

The following usage data for a learner and piece of content is available in Docebo:

Docebo Value	Skillsoft Usage Data
Status	Completed – Learner has met the completion criteria for the Skillsoft Content Incomplete – Learner has not met the completion criteria for the Skillsoft Content In Progress – not an event and will not be sent for tracking
User score	If the Skillsoft content item has an assessment associated with the score achieved. Some Skillsoft content items such as “Books” do not have scores; in such cases, the “User score” field is empty.
Completion date	The date the learner first met the completion criteria for the content. Multiple completion are not sent.