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Monitor inGenius Abuse

Note: To access this page, you must log in as a Manager or above who has been assigned as a community administrator. For more information about user roles, see User Privileges by Role.

When a community member flags a comment as potentially abusive, the comment is sent to the community moderator for review. The moderator can edit the comment, delete the comment, or remove the abuse flag without action.

To review a comment marked as Abuse

  1. Click the Admin link at the top right of the page.
  2. Click the Content tab.
  3. Click Moderate Communities. The reported incidents of abuse appear.

  4. Click the comment you wish to review. The comment highlights.
  5. Review the comment.
  6. Do one of the following:
  • Modify the comment:
    1. Click Edit.
    2. Modify the text.
    3. Click OK.
    4. Click the comment again to highlight it.
    5. Click Remove Abuse Flag. The comment updates and the flag is removed from the comment.
  • Delete the comment:

    Click Delete. The comment deletes from the thread.

  • Leave the comment as-is:

    Click Remove Abuse Flag. The comment remains as it was written by the community member.