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Force a Password Change

If you have Company Administrator or Administrator privileges, you can force a password change for an individual user. This forces the user to change his or her password immediately after the next login.

Note: You can also force a password change for all members of a group at once.

To force a password change for a user

  1. Click Users & Groups > User Management on the navigation bar.
  2. On the Users and Groups tab, navigate to the desired user in the group hierarchy, then select the user.
  3. Click the User Info tab in the right pane, then click Force Password Change.
  4. When the message displays asking if you want to continue, click OK.