If your site supports Instructor Led Training (ILT), then your ILT administrators, approvers, managers, and instructors work with 3 types of emails:
There are 2 places in Skillport in which you can send an ILT email on demand for any reason:
In user-initiated emails, you cannot change the body of the email, but you can change its subject line. You can also specify additional recipients in the CC and BCC fields. These recipients do not need to have Skillport accounts; in other words, you can specify them by their external email addresses.
Note: You cannot disable the ILT events that support these user-initiated emails.
Optional, Event-Driven Emails
When one of the following events occurs, you are prompted by the system to send an email if desired:
In optional, event-driven emails, you cannot change the subject or the body. However, like for user-initiated emails, you can specify additional recipients in the CC and BCC fields. These recipients do not need to have Skillport accounts; in other words, you can specify them by their external email addresses.
Automatic, Event-Driven Emails
All of the other ILT-related events that trigger emails to be sent by Skillport do so automatically. You cannot disable these emails on a per email basis. However, you can deactivate the event so that it never triggers any emails to be sent.