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Entitlement Exceptions

OLSA saves the most recent change event related to a given asset, for example, installed, uninstalled, deactivated, activated, or modified. In some circumstances, this can result in unexpected status values. This generally occurs when two or more change events occur between two transaction sequences. The following Table, Entitlement Exceptions, lists what actions to take if an unexpected status value is returned.

Current State of the Course in Third Party Learning Managements System

Returned Status Value

Action

Installed

entitled

Ignore or treat as modified

Not Installed

modified

Treat as entitled

Not installed

not_entitled

Ignore

Table: Entitlement Exceptions