Grant a Course Waiver to a User

You can grant a waiver from one or more learning assets in a learning program to one or more users. A waiver from an asset applies to all of the user's enrollments in the learning program; even if the user withdraws and then enrolls again, the waiver remains. In addition, if the user is enrolled in the learning program both individually and due to membership in a group that is enrolled, the waiver applies to both enrollments.

Note: You can grant waivers from assets on a per-learning program basis. If an asset is used in two learning programs, a waiver from the asset in one learning program does not automatically apply to the same asset in the other learning program.

To grant a waiver using the User Management UI

1. Click Users & Groups | User Management on the navigation bar.
2. In the left panel, find the user for whom you want to grant a waiver, and select that user.
3. In the right panel, click the Enrollments and Waivers tab.

   The enrollments for the selected user appear.

   

4. Select the check box beside the learning program for which you want to grant a waiver, and then click Grant Waiver.

   The Grant Waiver screen appears.

   

5. Click the Waive link beside an asset for which you want to grant a waiver.
6. In the Waive Resource dialog box, enter a comment regarding the reason for the waiver, and click OK.
7. Repeat steps 5 and 6 for each additional asset for which you want to grant a waiver.
8. Click Exit.