All user data is maintained in Skillport and is passed to Advanced Compliance on a nightly basis. There is no capability within Advanced Compliance to add new users.
To utilize Advanced Compliance features for new users, the user must first be added to your Skillport site. The new user will display in the Advanced Compliance Administrator after the user has accessed Skillport or after the next nightly data synchronization process has run, whichever occurs first.
You can view the user information from Skillport in the Advanced Compliance Administrator. However, the only field you can edit is the Send Email to User field.
To view or edit user information
You can also search by User ID or one of the two customer-defined text fields, if they are included in your user information (for example, account number or corporate ID).