Non-Customizable Emails
The following emails sent by Skillport are not available on the Notification Management page because you cannot customize their contents. These emails are always sent in U.S. English to recipients.
Login
 A user forgets her user ID and requests for it to be sent via email.
Recipient
The user who made the request.
Can the email be turned off?
No. The user receives her user ID through this email. You can disable this feature; contact your Skillsoft representative for more information.
Email text
Subject:
User Id Request
Body:
User Ids for address <user's email address>
LastName FirstName UserId
<user's last name> <user's first name> <user's user ID>
A user forgets her password and requests that a new one be sent via email.
Recipient
The user who made the request.
Can the email be turned off?
No. The user receives her password through this email. You can disable this feature; contact your Skillsoft representative for more information.
Email text
Subject:
Password Request
Body:
Your new password is : <password>
Reporting
A scheduled report is run automatically by the system.
Recipient
The administrator who created the schedule.
Can the email be turned off?
Yes. Open the report's schedule for editing, and clear the Email Notification check box.
Email text
Subject:
Your scheduled SkillPort report is complete
Body:
The following SkillPort report has been completed.
Schedule Name: <name of schedule>
Schedule Description: <description of schedule>
Time Completed: <YYYY-MM-DD HH:MM:SS>
Please log into your SkillPort site to retrieve the report. It is in the Results tab in the Reports section.
An administrator manually runs (previews) a report, and when saving the result, she selects to be notified via email when the report is completed.
Recipient
The administrator who ran the report.
Can the email be turned off?
Yes. When you save the report, do not select the Email Notification check box on the Email tab in the Save Result dialog box. (It is cleared by default.)
Email text
Subject:
Your SkillPort report is complete
Body:
The following SkillPort report has been completed.
Name: <name of schedule>
Description: <description of schedule>
Time Completed: <YYYY-MM-DD HH:MM:SS>
Please log into your SkillPort site to retrieve the report. It is in the Results tab in the Reports section.
Send Email
An administrator sends an email using the Send Email page that is accessed by clicking Users & Groups > Send an Email on the navigation bar.
Recipient
The administrator who sent the email.
Can the email be turned off?
No.
Email text
Subject:
Email Sent
Body:
Your email "<the subject you specified in your email>" has been sent.
The following users do not have email addresses configured and did not receive your email:
<user A's last name>,<user A's first name>
<user B's last name>,<user B's first name>
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