Reset Your Password
If you cannot remember your password, you can reset it yourself or request a new, system-generated password.
Note: These features are only available if they have been enabled for your site.
Watch the tutorial
To reset your password yourself
- On the Skillport Sign In page, click Forgot your password?
- In the Reset Password section, enter the answer to your security question.
- Click Reset my password.
- Enter a new password, and then reenter it to confirm it.
Note: The new password cannot be the same as one of your last five passwords.
- (Optional) Select a different security question, and enter a corresponding answer.
- (Optional) Change the email address associated with your profile.
- Click Submit.
You can now sign in using your new password.
To request a new, system-generated password
- On the Skillport Sign In page, click Forgot your password?
Note: Depending on the security requirements of your Skillport site, you may not need to complete the next step. If you do need to complete the next step, but you have not specified a security question and answer, contact your Skillport administrator.
- In the Secure Send Password section, enter the answer to your security question.
- Click Send me a new password.
The system emails a new password to the email address associated with your profile, and you are required to change your password upon sign in.
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