Content Visibility Rules

When creating your custom content and custom channels, you must ensure your learners can access them.

Note: If you plan to use Percipio for custom content only, your learners still require access to at least one Skillsoft license pool before they can see your custom content.

Each type of content (custom and stock) has its own set of visibility rules:

Note: There may be a delay in learners being able to see content you publish. Most content is available within 10 minutes, but it could take longer depending on back end processes.

Custom content

External links do not require a license and are hosted outside of Percipio. See Create an External Link for details about how to create external links.

Hosted custom content (such as standards-based packages and single files) are hosted inside of Percipio. See Custom Content File Types for details about the types of files you can add to Percipio.

Live event links: are links to virtual meetings or webinars that are hosted outside of Percipio. See Create live event links for details on how to create live event links.

Note: For the most up-to-date guidance and best practices when creating these packages, see the Rustici Knowledge Base: Standards documentation.

To ensure that any user (learners and admins) can find your custom content, all the following must be true:

  • The content item does not require Flash.
  • The content item is published.
  • The content item is curated into a custom channel or custom journey.
  • The custom channel or journey is published.

The Manage Content page indicates whether learners can see an item. From the Content menu, select Content items, then click the Yes or No button in the Visible to Learners column for details.

Custom channels

To create your own custom channels, see Custom Channels.

Note: Learners can only see a custom channel if they are part of an audience that has been associated with a license pool.
  • A custom channel is built specifically for your organization.
  • A custom channel can include:
    • only custom linked content
    • only stock content
    • a combination of custom linked content and stock content.
  • Content within a custom channel displays as a list of assets, with a separate tab for each modality (Watch, Read, Listen, and Practice).
  • To ensure a positive user experience, Skillsoft recommends custom channels contain no more than 10 assets.
  • You can feature a custom channel on the Percipio home page in either a banner or strip promotion.

Skillsoft content

Skillsoft content is the content included in the various Skillsoft content collections. To ensure a learner can see a Skillsoft content item, the following must be true:

  • The collection is available to your organization via a license pool.
  • The learner is entitled to the content in the license pool via an audience association.
  • The content is not excluded.
  • The content, channel, or journey is not hidden.
  • The content item is curated into a channel.
  • The channel is published.

If any of these pre-conditions are not met, your users may not see the content in the custom channel. To avoid this, ensure that all targeted users for the custom channel have appropriate licenses to all Skillsoft content.

Percipio library: areas and subjects

Note: The Percipio library is sorted by area and subject.
  • A subject is visible to users if they are entitled to at least one content item in the subject.
  • An area is visible to users if they are entitled to at least one subject in the area.
  • Users can access custom channels via the library or search.