Content Evaluations Report

The Content Evaluations report lists responses for all course types where learners provided feedback using the standard Skillsoft survey. To see data in this report, you must first turn on Course Feedback.

Report Insights

Use this report to gain insights about how your learners are evaluating the content they are completing. You can use this information to see which content items learners are finding most beneficial to their learning. Alternatively, you may find that learners are not completing content evaluations and may choose to encourage them to complete them upon finishing content.

Get Started

To access the report and customize it for your needs:

  1. From the Analytics menu, select View all reports.
  2. From the Content section, locate and select Content Evaluations. The report displays with default filters selected.

  3. To see just the data you need, the platform allows you to specify filters for this report.

    The filters you set apply to all data presented on the page. If your filters are too broad, allowing for an excessive amount of data, the report may stall. If this happens, adjust your filters and rerun. This may occur, for example, if your date range is too large or you choose to include all videos. To use filters:

    1. Change the default filters by selecting an option from each filter you require.
    2. Select Run report. The report loads to match your filters.
    3. If needed, reset both global filters and any filters made to columns by selecting Clear all filters. To reset the full report back to its original state, select Reset to default.
  4. Select Display Table.

  5. After applying filters, the table loads with a default set of columns presented in a default order. To use your data in a way that makes the most sense to you, you can organize the columns in the table by sorting, filtering, changing the order, and choosing which ones to display. You can also pin columns and group by them.

    To create and save your own view of the report:

    1. The following options are available to organize the columns in the report:

      Column Action How to Use
      Sort From within the column heading, select the arrow button to toggle between ascending and descending.
      Filter

      To filter a column for select data, from within the column heading:

      1. Select the more options button , then select the filter button .
      2. Choose how you want to filter. Options will vary depending on the data contained in that column. You may see: equal, greater than, less than, not equal, contains, does not contain, starts with, ends with, or in range.
      3. Enter a value in the space provided. This field is case sensitive. For example if you select contains and enter akara,the platform does not find a match with and item containing Akara.
      4. If available, you can add more filters using the inclusion of AND or OR. If you select AND, data must meet both conditions to display. If you select OR, data must meet at least one condition to display.
      5. The filter is applied immediately. Select anywhere outside the filter to close the filter box.

      If a column is filtered, the filter icon shows in the column header.

      Pin (Anchor)

      To pin or anchor a column so that it does not scroll left or right off the page:

      1. From within the column heading, select the more options button .
      2. Make sure the more options tab is highlighted and select Pin.
      3. Choose Pin left or Pin right. If you select Pin left, the column is moved to the far left. If you select Pin right, the column is moved to the far right.
      4. To remove the pin and reposition the column back to its original location, select No pin.
      Autosize

      If you want to ensure you can read the longest value within a column, you can autosize it. You can do one column at a time or all of them at once.

      1. From within the column heading, select the more options button .
      2. Make sure the more options tab is highlighted and select Autosize this column or Autosize all columns.
      Group

      Sometimes it is helpful to see your data grouped in a particular way, for example, by user role or by status. You can create groups within groups for further segmentation.

      There are two ways to group your data:

      1. From within the column heading:
        1. Select the more options button .
        2. Make sure the more options tab is highlighted and select Group by [this column]
        3. To remove the grouping: select Ungroup by this column.
      2. From the right column expansion list:
        1. Locate the column in the list you want to group by.
        2. Select and hold the group icon group icon, array of gray dots.
        3. Drag the column to Row Groups at the bottom.
        4. Select the X next to the Row Group to remove it.
      Hide/Show

      To only show the data relevant to your needs, you can select which columns display.

      From the right Column expansion listClosed Column expansion list:

      1. Locate the column in the list you want to show or hide.
      2. To show a column, make sure you check the box. To hide a column, uncheck the box.
      Reorder To change the display order of the columns, you can click and drag a column heading left or right to reposition it within the table.
    2. To save this exact view of the report for future use, select Save as new template.
    3. Enter a Template name for this report. The saved report displays under the User reports section on the View All Reports page.

  6. You can select to Download report at this point so you can share with others in your organization.

Filters

The Content Evaluations report has the following filters available:

  • Date filters:
    • Date Range Presets: A drop-down list of date ranges that filters the data to the selected range. Select Custom to enter specific dates.
    • Start: Instead of using a Date Range preset, use this to specify a start date. When you enter a Start date, the Date Range Presets filter changes to Custom.
    • End: Instead of using a Date Range preset, use this to specify an end date. When you enter an End date, the Date Range Presets filter changes to Custom.

  • Audience: Predefined group of users. Enter the name of an audience and then select it from the list. You can display the data for multiple audiences at the same time by entering more than one audience name. You can select up to 20 audiences.

  • Content title: Filters on the title of the content.

Columns

The following columns are available in the Content Evaluation report:

  • COMPLETION ID: A unique identifier for a user completing the survey.
  • SUBMISSION DATE: The date the user completed the survey.
  • CONTENT ID: Unique identifier for the Skillsoft content item.
  • CONTENT TITLE: The title of the asset.
  • CONTENT TYPE: The type of content. Content types can be subsets of asset types. Content types are equivalent to the asset type for courses, videos, books, audiobooks, audio summaries, book summaries, and journeys. When an asset type is set for assessment, you can see a content type of Skill Benchmark. When an asset type is set for linked content, you can see content types for AI simulator, cheatsheets, interactive courses, test preps, labs, bootcamps, partner content, and any custom content items you added. When an asset type is set for scheduled content, you see content types of live courses and live events.
  • SURVEY TYPE: The type of survey the learner completed. A Skillsoft survey is unique to the content type associated with it. Survey types are: Course, NASBA course, Live course, Learning program, CAISY AI Simulation, NASBA compliance course, Compliance course.
  • QUESTION CATEGORY: A categorization of the question based on what it measures, for example, NPS or satisfaction.
  • CONTENT LOCALE: The language of the asset. Available languages and their codes are listed here.
  • QUESTION TEXT: The text of the question.
  • RESPONSE TEXT: If the learner answers a question in a way that requires a follow-on response, that text is located here.
  • QUESTION TYPE: The type of question the learner responded to. For example multiple choice or written response.
  • QUESTION NUMBER: The number of the question. All questions in a single block have the same number. Use the Question Text to differentiate between those questions.
  • IS QUESTION ACTIVE: Identifies if the question is active.