Security and Login

On this page you configure password and security settings including how long learners can stay logged in before Percipio automatically logs them out.

Access this page from the left navigation bar, Site Settings > Site Configuration, then Security and Login.

Site configuration page. Button in the page's left navigation for Security and Login

Login instructions

Login instructions allows you to specify instructions to help your learners log in successfully.

Select Display login instructions and enter up to 255 characters of login instructions to display above login fields.

Login page that shows a customized pop-up message.

Security

Login timeout

Enter the number of days your users can remain signed in until they are automatically signed out of Percipio and made to reenter their sign-in credentials.

Desktop users: applies to learners accessing Percipio from their desktop browser. This setting also applies to Percipio ELSA if you are using the corporate login (SAML) at your organization.

  1. Select Days, Hours, or Minutes from the drop-down.
  2. Enter a numeric value between 30 minutes and the equivalent of 90 days. By default, desktop users remain signed in for 90 days.
    • For Days, the value must be between 1 and 90.
    • For Hours, the value must be between 1 and 2,160.
    • For Minutes, the value must be between 30 and 129,600

Mobile users: applies to learners accessing Percipio from the mobile app. This setting also applies to Percipio ELSA if you are using Percipio login at your organization

  1. Select Days, Hours, or Minutes from the drop-down.
  2. Enter a numeric value between 30 minutes and the equivalent of 90 days. By default Percipio mobile app users remain signed in for 30 days.
    • For Days, the value must be between 1 and 90.
    • For Hours, the value must be between 1 and 2,160.
    • For Minutes, the value must be between 30 and 129,600
Note: These timeout durations apply to both SAML (corporate credential sign in) and non-SAML (Percipio credential sign in) sites.

Login timeouts go into effect the next time your learner signs out of Percipio. When you change your timeout values, Skillsoft recommends you send a notification to your learners asking them to sign out of Percipio.

Multi-factor authentication via email

Multi-factor Authentication (MFA) is a secure authentication method that requires users to prove their identity by supplying two or more factors when they log in. MFA can only be used with Percipio login credentials, not single sign on configurations.

In addition to a user's login credentials, you can have users enter a 6-digit authentication code that they get to their email address that is saved in Percipio.

MFA is off by default. When MFA is on, it works for users logging into the web and the mobile app.

To turn on and configure MFA:

  1. Select Enable Multi-factor Authentication (MFA) via email.

  2. Choose if you want MFA to be on for just admin roles (site admins, learning admins, managers, content curators, content coordinators, and custom roles) or all users, including learners.

  3. Choose if you want MFA to remember a user's device. If your users log into Percipio from shared devices, we suggest that you do not check this box.

  4. Select Save changes.

The next time the user logs in they are prompted to enter their login credentials and then a 6-digit code that they receive in their email.

Frequently asked questions