Manage Content Visibility

Percipio allows you to manage which content from your license pools (collections) learners can see when browsing or searching. By default, all content shows to learners who are entitled to those license pools.

There are several settings available to customize your learner's experience:

  • Hide channels and journeys from the learner's browse experience: Use this option when you want to create a custom channel or journey based off a copy of a Skillsoft channel or journey. Modify the copy and then hide the Skillsoft version so learners only see your custom channel or journey and can still access the content within it.
  • Hide content items from all experiences, including browse, search, and assigned: Use this option when you don't want specific content to display to learners, such as if you do not use a particular software or methodology. You can hide all associated content items.
  • Hide content items from browse and search, but allow them to be assigned: Use this option if you configured a compliance course with organization-specific information and you do not want your users to discover the generic Skillsoft version.

 

This video is part of the Percipio Certification: Admin Essentials Journey located on your Percipio site. Complete the journey and you could earn a badge.

Manage visibility for individual content items

Percipio allows two ways to restrict whether learners can view individual content items:

  • Hide content items from all access
  • Hide content from browse and search, but allow content to be assigned (Hide from learners)

Hide from all access

When you choose to hide an individual content item from all access, it does not show when the learner browses or searches. This is true whether the learner is using Percipio on the web, the mobile app, or the Percipio app for Microsoft Teams. Other important information about hiding individual content items from all access include:

  • Hidden content items do not show in channels, journeys, or assignments.
  • Learners can still complete a journey or assignment even if they can't see all the content.
  • Hidden content does not show in re-engagement or recommendation email notifications.
  • Admins do not see hidden content when they make assignments or use content promotions.
  • If you use a content item in an assignment or promotion, then hide that item, learners will still see the item, but if they go to launch it, they get a message that they don't have access to the item.

Hide from learners

When you choose to hide an individual content item from learners, it does not show when the learner browses or searches unless you add the content to an assignment that contains the learner. This is true whether the learner is using Percipio on the web, the mobile app, or the Percipio app for Microsoft Teams. When content is hidden from learners, an admin can assign the content item to a user, and the learner can then see and take the content.

You can also choose to hide content contained in an entire area. This hides each individual content item within the area so learners can't access it unless an item is assigned.

Other important information about hiding individual content from learners items include:

  • Hidden content items do not show in search results, channels, journeys, or learning programs unless assigned to a learner.
  • When content hidden from learners is assigned, learners can see it in their assignment, and they can also discover it through browse and search and access it through learning programs.
  • Admins can find the hidden content item when performing content tasks such as adding the content to an assignment, a channel, a journey, dynamic content, or a learning program. If the admin adds the hidden content to a channel, a journey, or a learning program, the learners will not be able to access it unless it is also added to an assignment that includes them.
  • Learners can always access hidden content that is included in dynamic content. It does not have to be separately assigned.
  • Admins cannot see the hidden content when browsing or searching from the learner perspective unless the content is assigned to them. They can only see the hidden content from the admin experience.
  • If you hide content from learners only, learners can still access this content from within the TPLMS.

Manage visibility for channels

When you hide channels, you are only hiding the channel from learners when they browse or search. Learners can still discover individual content items within a hidden channel when searching. This is so you can create a copy of a Skillsoft channel then customize it and learners can still access the content. You can then hide the original Skillsoft channel so learners only see your custom channel.

Content continues to automatically update in hidden Skillsoft channels and journeys.

If you are integrating Percipio with another LMS, if you hide the channel on the Percipio site, it will be hidden in the integration sync.

NOTE: Content within a hidden channel or journey still shows in search results, but learners cannot see the content, channel, or journey when browsing. If you want to hide content from learners who search, hide the channel or journey and the individual content items.

Manage visibility for journeys

When you hide journeys, you are only hiding the journey from learners when they browse or search. Learners can still discover individual content items that exist in a hidden journey when they search. This is so you can create a copy of a Skillsoft Aspire journey then customize it and learners can still access the content. You can then hide the original Skillsoft Aspire journey so learners only see your custom journey.

Manage all hidden content

To help you manage your content, you can export your hidden content, channels, and journeys lists as a CSV file. To export a list:

  1. From the left navigation bar, select Content > Manage hidden content.

  2. From the Manage hidden content page, select the tab, Content, Channels, or Journeys for the list you want to export.

  3. Select Export as CSV. The file is downloaded to your computer.