Engagement

As a site administrator, you can manage engagement features that help keep your learner engaged with learning.

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When you turn on engagement settings, you encourage and motivate your learners to return to Percipio and continue learning. Find these settings from the left navigation bar, select Site Settings > Engagement & Notifications > Engagement

Engagement features available

The following engagement features are available:

Digital Badges and Digital Badge notifications

Learners can earn Digital Badges upon completing select content items within Percipio. Enabling Digital Badges reduces your administrative efforts, increases adoption, and drives learner engagement within the organization.

You can offer Skillsoft Digital Badges for Skillsoft courses, tracks, and Aspire Journeys and you can create your own custom Digital Badges for custom courses, tracks and journeys.

When you turn on Digital Badges, the following occurs:

  • When a learner meets the completion criteria for an item, a badge automatically generates and displays on the learner's Digital Badge page.
  • If a learner completed an item prior to Digital Badges being turned on, they can open the item and select Generate badge to claim their badge.
  • By default, all Skillsoft badges earned are public. Learners can choose to make their badges private.
  • Percipio admins with reporting privileges for the Learner Activity report can see which users earned badges even if the learner opts to make their badges private.
  • When learners select a badge from the Percipio Digital Badge page, Accredible creates an account for them using the email address associated with their Percipio user account.

When you turn off Digital Badges after they were on, learners can still access their previously earned badges from Percipio by selecting them, but they cannot earn new badges.

Settings for Skillsoft Digital Badges:

By default, Digital Badges are turned on if your site is in the US datacenter. If your Percipio site is in the EU datacenter, this setting is off by default and you must contact your Skillsoft account team to have it turned on.

  • Allow learners to earn Digital Badges for course completions
    • On: Enables learners to earn badges for the completion of select courses within Percipio
    • Off: Disables badges for courses.
  • Allow learners to earn Digital Badges for track completions
    • On: Enables learners to earn badges for the completion of tracks within Skillsoft Aspire Journeys
    • Off: Disables badges for tracks.
  • Allow learners to earn Digital Badges for journey completions
    • On: Enables learners to earn badges for the completion of an entire Skillsoft Aspire Journey. This setting doesn't apply to custom journeys.
    • Off: Disables badges for journeys.

Settings for custom Digital Badges:

By default, Digital Badges are turned on if your site is in the US datacenter. If your Percipio site is in the EU datacenter, this setting is off by default and you must contact your Skillsoft account team to have it turned on.

  • Allow learners to earn Digital Badges for custom track completions
    • On: Turns on the ability to create custom digital badges and allows learners to earn badges for the completion of tracks within custom journeys.
    • Off: Disables badges for tracks.
  • Allow learners to earn Digital Badges for custom journey completions
    • On: Turns on the ability to create custom digital badges and allows learners to earn badges for the completion of custom journeys.
    • Off: Disables badges for custom journeys.

  • Allow learners to earn Digital Badges for custom course completions

    • On: Turns on the ability to create custom digital badges and allows learners to earn badges for the completion of custom courses.
    • Off: Disables badges for custom courses.

Allowing learners to take badges with them

If you want to allow learners to access their earned Digital Badges if they leave your company for whatever reason, the learner must reset their password on their Accredible account and link an email address to it before they leave.

Digital Badges Notifications:

When you turn on Enable "Badge Earned" emails:

  • Any learners who earned a Digital Badge receive up to two emails per week with their Digital Badge information.
  • Site Admins receive a single email on the first Monday of each month with the total number of Digital Badges earned within the organization during the previous calendar month, plus a link to the Learner Activity report. Digital Badge data is also listed in the Executive report.
    Note: Course statuses in the Learner Activity report are irrespective of badge issuance dates. If a learner accesses a course during the date range specified but a badge was earned outside of that range, the report still includes a row for the course access/activity irrespective of when a badge was earned.

By default, this setting is set to On.

  • (Default) On: Sends both the learner emails (up to two emails per week ) and admin emails (once monthly). 
  • Off: Does not send either the learner or admin emails to your organization.

When this setting is turned on, learners can still opt out of these emails via their Account Information page or from the Unsubscribe link at the bottom of each email.

Learning Reinforcement Notifications

Drive retention with reinforcement push notifications. Learners tend to forget 90% of what they learn within the first month. Research proves that information presented over spaced intervals is learned and retained more easily and more effectively.

When you keep the Learning Reinforcement Notifications setting On, the following happens:

  • When a learner completes a course that contains flashcards, they receive up to 2 push notifications over the next 30 days, starting on the Tuesday after the initial completion.
  • The second notification comes out two weeks after the first notification.
  • Each notification contains a link to the My Flashcards page in the Percipio Mobile app where the learner can test their retention.
  • If the learner completes more than one course in a 30 day period, Percipio still sends only 2 total notifications in the 30 day period.
  • 30 days after the learner stops completing courses, Percipio stops sending push notifications.

If you switch the Learning Reinforcement Notifications setting Off, learners receive no push notifications linking them to the My Flashcards page. Learners can still access the My Flashcard page from the profile drop down menu of the mobile app.

Learning Goals and learning goal notifications

With learning goals, Percipio learners can set a weekly learning goal of 15, 30, 45, or 60 minutes, track progress, schedule learning time in their calendars, and receive encouraging reminders. A week starts on Monday and ends on Sunday. Learners can see learning goals from both the web and mobile devices.

Content that is tracked for your goal includes: courses, videos, books, audio books, book summaries, audio summaries, Skillsoft bootcamps and leadercamps, labs, TestPreps, custom MP3 and MP4, and Wintellect. It also includes time spent in Skillsoft course knowledge checks and course tests.

There are two settings for learning goals:

  • Allow users to optionally set a Learning Goal. The default is on. This allows learners to choose a weekly goal and track progress.
  • Allow Percipio to send Learning Goal reminders to mobile app users through a push notification. The default is on. This enables push notification reminders, encouraging learners to keep up with their learning goal each week. In addition to this setting, learners also need to enable push notifications on their devices. If a learner hasn't finished their goal by Thursday, they receive the reminder.

    Some content cannot be tracked against a goal because Percipio can't track its duration. This mostly occurs for items that are linked outside of Percipio and custom live courses (instructor-led training). If you launch an item that Percipio can't track, Percipio displays a message telling you that consuming this content won't count toward your weekly learning goal.