User Maximum Test Attempts

The User Maximum Test Attempts email is sent to all users who reach the maximum allowable test attempts for a course.

This email is useful for learners who need to request that their administrator restart the course.

Placeholders allow you to have emails with dynamically generated values. Values for the placeholders are generated at the time the email is sent.

To insert placeholders and have them work properly, you must select them from the drop down list. If you type the square brackets ([ ]) and tilde (~), the email notification will not render properly, leaving users with missing information.

Default:

  • Maximum Attempts Courses: includes the course title for all courses that meet the criteria

Optional:

  • Learner Name: name of the learner

See Editing the Contents for more information.

Default:

  • Default: All learners who meet the criteria for maximum allowable test attempts for one or more courses..
  • No other options are editable in the Distribution List.
  • Default frequency: every day
  • You cannot edit the frequency.

For more information about email send times, see About Sending Emails.

Email Body:

This email has been sent as you have reached the maximum allowed test attempts for the following courses:

Course: Chemical Process Safety

Attempts: 1

You may request a Restart for the learning activities in order to proceed. Contact your Training Administrator to request a restart.