Job Role FAQ

At this time, Percipio supports 211 roles and expect to expand that list of roles over time.

You can find the list of job roles, here.

For the role- and skill-based experience, we added roles and identified learning recommendations for each role using these steps:

1. We analyzed the marketplace for roles, which we defined as general function occupations. We used a number of data sources, such as Lightcast, the World Economic Forum, and Labor department data as well as customer input.

2. For each role, we used a combination of human analysis, AI curation, and customer feedback to identify a collection of skills commonly associated with that role among the industries that Skillsoft serves.

3. When the learner selects their role, our algorithm uses Percipio’s native search technology to identify learning assets that are aligned to the skills for that role. We also provide Aspire Journeys, which are learning paths designed by our instructional designers who also follow the above steps. Each Aspire Journey is segmented into tracks by competency and aligned to a specific role.

A learner’s role is a functional classification that defines the core responsibilities of the learner in their day-to-day job. Percipio recognizes a role as something different than a learner’s title, which is represented by the company’s internal organizational position for the role. Examples below illustrate the differences:

Percipio models each role with 15-20 skills that are critical for most learners who perform that specific role. We use a combination of AI/ML (artificial intelligence/machine language) and human curation to identify the skills needed for each role.

At this time we do not publish our skill-to-role mapping, but are planning to improve this visibility in future releases.

The Job role, when specified for a learner, is used to present them content recommendations based on skills associated with the job role. There are two ways to specify job role. The learner can select a job role from a Skillsoft-defined set of job roles, or an admin can add a custom job role in the job role user attribute field. Job role is meant to be broad in nature and known across industries. A job role maps to Percipio's Skill Graph for content recommendations.

The job title is a user attribute associated with the user account. Admins can populate this field during user creation from data stored in their HRIS system. The values in this field are string values and are very specific to each individual organization.

In the future the job title field will be used to map to the pre-set, normalized list of job roles and help provide learning recommendations to the user.

As an admin, you can add a custom job role to a learner's Percipio user account using the job role user attribute.

Custom roles are automatically mapped to recommended skills for that role using Percipio’s Skill Graph. Adding a custom role to a learner’s profile disables the ability for learners to change their role selection.

Yes, you can add the learner's job role in the job role user attribute. To add job roles for all existing learners, you can use bulk import.

Custom roles are automatically mapped to recommended skills for that role using Percipio’s Skill Graph. Adding a custom role to a learner’s profile disables the ability for learners to change their role selection.

We plan to support this in the future through Professional Services. Please reach out to your Skillsoft account team for more information about how to engage our Professional Services team.

Coming soon: Admins will be able to see this information from the User Listing or User Summary reports. The roles selected by learners will display in the Job Role column.

Coming soon: Admins will be able to see this information from the User Listing or User Summary reports. The roles selected by learners will display in the Job Role column.

Yes, you can add the learner's job role in the job role user attribute. To add job roles for all existing learners, you can use bulk import.

Custom roles are automatically mapped to recommended skills for that role using Percipio’s Skill Graph. Adding a custom role to a learner’s profile disables the ability for learners to change their role selection.

Percipio does not support this capability at this time, but we are evaluating this for future releases.

By adding custom roles in the job role user attribute for each learner, you create custom roles in Percipio.

Percipio does not support this capability at this time, but we are evaluating this for future releases.

Unless an administrator selected the learner's role on their behalf, learners can select any role that is available in the application. Percipio supports one role per learner at this time, but we are considering supporting multiple roles in future releases. If a learner selects an aspirational role in Percipio, we believe the learning recommendations will help learners achieve their career learning goals.

Yes. This is available as a site-level configuration under Settings>Site Features and Allow Percipio to collect job role from learners.

We will be continuing to enhance this new learning experience. We announce new and upcoming features in our release notes, and we show our forecasted new features in our quarterly public roadmap.

. Yes, you can add the learner's job role in the job role user attribute. To add job roles for all existing learners, you can use bulk import.

Percipio does not support this capability at this time, but we are evaluating this for future releases.

Yes, you can add the learner's job role in the job role user attribute. To add job roles for all existing learners, you can use bulk import.