Turn Off Re-engagement Emails

You can opt out of sending re-engagement emails to learners by turning off a setting on the Engagement & Notifications > Email campaigns page.

Note: Turning off automatic re-engagement emails may reduce learner engagement in Percipio. We recommend you keep these emails turned on.

To turn off the re-engagement emails

  1. From the left navigation bar, select Site Settings > Engagement & Notifications > Email Campaigns.
  2. In the Re-engagement emails section, turn off the Allow Percipio to send emails containing new and recommended content to users who have not accessed content in 30 days or longer toggle.
  3. Select Save. Re-engagement emails stop and are no longer sent to your learners.