Training Risk Analytics Dashboard

The Training Risk Analytics dashboard (Risk dashboard for short) is designed to illuminate the areas in which your organization should focus its compliance training resources. It shows the highest risk areas faced by your organization based on statistics from your compliance training. This dashboard provides insights about your greatest compliance risks in comparison to other organizations in your industry. Use this information to prioritize your compliance efforts and allocate training resources more effectively based on the severity and likelihood of risks.

Dashboard Insights

The Risk dashboard shows you:

  • The areas of compliance in which your organization is falling behind. By knowing your highest risk areas, you are able to focus training towards these areas and remind users of the importance of meeting organization standards. All Skillsoft compliance courses are mapped to a risk area.
  • The areas of compliance in which your organization is excelling. See areas in which your organization faces the least threat, and use this information to help strategize how to bring all areas up to this standard.
  • All active compliance assignments made in the platform including the number of learners assigned, and the completion percentages. Use this information to make sure learners are keeping up with their compliance assignments, and encourage those who may be falling behind.
  • All compliance course assessments including the scores achieved by learners, and how many attempts it took them to pass. Use this information to see which areas your learners are excelling at, and which they may be struggling with.

Get Started

To access the dashboard:

  1. From the left navigation bar select Analytics. Switch to the All Dashboards tab.
  2. Select Training Risk Analytics dashboard. The dashboard page displays.
  3. Set filters for the dashboard and select Apply. For the Risk Dashboard, you can set date filters and audience filters.
  4. Download the Training Risk Areas in Detail by selecting the Download as CSV button. The CSV displays the data based on the filters you have selected.

Filters

Filters you can set for this dashboard include:

  1. Date Range: Filters the data by a specified range of dates that you select from the drop-down list. Alternatively, use the calendar view to select a custom date range for your data.

  2. Audience: Predefined group of users. Enter the name of an audience and then select it from the list. You can display the data for multiple audiences at the same time by entering more than one audience name. You can select up to 20 audiences.

About this dashboard

The Risk Dashboard contains the following sections:

A training risk level is a measure used to assess and categorize the potential threats and consequences of non-compliance, helping you focus on the most critical areas for training and risk-mitigation. It can help you prioritize your compliance efforts and allocate training budget and resources more effectively based on the severity and likelihood of risks.

Risk levels are calculated using a weighted formula that takes into account performance indicators related to assignments, course completions, user engagement, and time spent learning. Each component is assigned a specific weight, and these are combined to produce a final risk score, scaled to a range of 0-100. The scores are then grouped into categories (low, medium, and high risk) for each area, helping to prioritize areas requiring support or improvement for targeted action.

Risk levels are shown using yellow bars, with three bars indicating the highest risk and one bar indicating the lowest risk level. Risk levels for your organization are shown in comparison to other organizations in your industry. This section shows the top six risk areas.

Use the tabs at the top of this section to navigate between the different training risk areas. When you select an area, you see your risk level for the area at the top.

You can choose which risk areas display and their display order. Select Edit and choose only those risks that are relevant to your organization. Click and drag to reorder the risk list.

You can view data about a risk area in one of the following tabs:

  • Timeliness: Shows data about the completions of assignments related to that area of risk for learners in your organization.
  • Assessments: Shows data about assessments scores for that risk area for learners in your organization.

Timeliness

When you select this tab, you see at the top timeliness rates in this risk area for your organization compared to the industry average. The risk area is based on assignments given with content associated with that risk area. You see how many completed on time, how many completed past the due date, and how many are overdue. You can compare this to industry standards. You only see data in this section if you have made assignments in the platform with compliance content associated with risk areas.

The columns available in the Timeliness tab include:

  • ASSIGNMENT NAME: The name of the assignment that relates to given risk area.
  • # LEARNERS: The number of learners assigned to the given assignment.
  • % COMPLETED ON TIME: The percentage of learners who completed the assignment before the due date.
  • % COMPLETED LATE: The percentage of learners who completed the assignment after the due date.
  • % OVERDUE: The percentage of learners who have not completed the assignment after its due date has passed.
  • View learners: Select View learners to see information about the individual users assigned to the given assignment including:
    • LEARNER NAME: The name of the learner assigned to the given assignment.
    • EMAIL ADDRESS: The value entered in the Email address user attribute; the user's email address.
    • COMPLETION STATUS: The user's completion status on the assignment. Values for this column are Started, Completed on time, Completed late, and Overdue.

Assessments

When you select this tab, you see at the top two charts:

  • Attempts to pass: This shows how many attempts it took learners to pass the associated test.
  • Average score: This shows the average score for all first attempts and the average high score at your company compared to the industry average.

The columns available in the Assessments tab include:

  • COURSE NAME: The name of the course relating to the selected risk area.
  • # ASSESSED LEARNERS: The total number of learners that completed the course assessment.
  • # PASSED ON 1ST ATTEMPT: The number of learners that passed the course assessment on their first attempt.
  • # PASSED ON 2ND ATTEMPT: The number of learners that passed the course assessment on their second attempt.
  • # WITH 3+ ATTEMPTS TO PASS: The number of learners that took three or more attempts to pass the course assessment.
  • AVG. 1ST SCORE: The average score learners receive on the first attempt at the course assessment.
  • AVG. HIGH SCORE: The average of the highest scores received by learners on the course assessment.