Learner Feedback Survey

After learners finish a course, they are prompted to fill out the learner feedback survey if the Give feedback setting is turned on. The table below shows the questions in the survey, and the type of answer each question requires.

Question Number Question Category Question Text Response Options
1 NPS How likely are you to recommend this course to others? 0-10 scale
2 NPS Comment Why did you choose this rating? Open text
3 Overall Experience Overall, how satisfied were you with the course?

Multiple choice:

  • Extremely satisfied
  • Somewhat satisfied
  • Neutral
  • Somewhat dissatisfied
  • Extremely dissatisfied
4 Content Satisfaction What can we do to improve this course? Open text
5 Content Features

How would you rate your satisfaction level with the following course components?

  • Content accuracy and relevancy
  • Pace of instruction
  • Exams and knowledge checks
  • Practice opportunities
  • Live learning environment
  • Instructor
  • Visual design
  • Supplemental content

Multiple choice:

  • Extremely satisfied
  • Somewhat satisfied
  • Neutral
  • Somewhat dissatisfied
  • Extremely dissatisfied
6 Application Potential and Understanding of Content

How much do you agree with the following statements?

  • I am likely to apply to concepts I learned
  • I understand the concepts taught in the course

Multiple choice:

  • Extremely satisfied
  • Somewhat satisfied
  • Neutral
  • Somewhat dissatisfied
  • Extremely dissatisfied
7 Learner Motivation

What best describes the reason you took this course?

Multiple choice:

  • It was assigned to me to prepare for a certification
  • For personal development or interest