Site Features

Selected by default, this setting displays the Ask a Mentor link. This setting applies to Percipio for the Web, Percipio mobile app, and ELSA. With Ask a Mentor learners can connect with Skillsoft mentors directly from the course or channel to get advice and answers to questions via live chat or email. This is great for those learners seeking certifications or studying difficult topics.

• Ask a Mentor - Channel level access: Displays the link from select channels .
• Ask a Mentor - Course level access: Displays the link in the course player for select courses. This features stays with the course if the course is added to a custom channel or journey.

Selected by default, this setting allows learners to capture both notes and reflections while learning. Adding notes and reflections help learners retain and apply what they learn.

Both notes and reflections are private to the learner and can be saved and accessed later from the Notes and Reflections page under their profile. Both entries contain a hyperlink back to the corresponding course or book for easy reference. This helps them easily recall what they learned and apply it on the job.

Notes are available for Skillsoft courses, books, audiobooks, book summaries, and audio summaries. When this setting is selected, learners see a Notes tab within the course and audiobook player, and a Notes left panel in the book reader for books and book summaries. Each note the learner adds contains a hyperlink back to the corresponding video for the course or book page for easy reference.

Reflections are available for Skillsoft courses only. Learners can respond to reflection questions available at the end of each Skillsoft course. These questions encourage learners to reflect on key concepts and insights gained to reinforce what they have learned throughout the course.

Selected by default, this setting allows learners to share content with other Percipio users in your organization through email or by copying a link. Sharing aids in learner engagement and retention. When this setting is selected, learners see the share icon on content cards.

Selected by default, this setting allows learners to rate all types of Skillsoft and custom content using a 5-star system without comments. Learners can also see ratings provided by others.

Star ratings get aggregated for Skillsoft content across all Percipio sites and display for learners in the content card of the rated item.

If you do not want learners to participate in the star ratings system, you can turn off this setting.

Selected by default, this setting allows learners to add a picture to their Percipio account profile. When learners add a picture, Percipio feels more personalized and they engage more. The pictures shows to the learner in their banner and in their top navigation. It displays to the organization if the learner participates in a Skillsoft course's Q&A.

For more information about how learners update their profile picture, see Update Your Profile Picture.

Selected by default, this setting allows learners on both Percipio web and the mobile app to create multiple playlists to categorize saved content. They can also share any one of their multiple playlists with other learners in your organization.

If selected, learners see the option to Add/Remove playlist from the more action menu on content cards and can manage their playlist from their profile.

If the setting is not selected, learners have access to the default Save for Later playlist that cannot be shared.

Selected by default, this setting allows learners to add learning that they did outside of Percipio and have it become part of their Percipio activity. For example, they can add articles read, courses taken, or conferences attended. You can report on this learning from the Learning menu, External Learning.

Selected by default, this setting sends a user an email notification when their audience ownership changes. Changes can occur as a result of a team automation rule updating or a site admin changing the audience owner of an individual audience.

• When selected:
  • Audience owners get an email if they are added or removed as an audience owner.
  • The option, Send an email to audience owners when their audience is created, displays in the team automation rule creation process allowing you to determine notification independently for each rule.
• When not selected
  • Audience owners do not get an email if they are added or removed as an audience owner.
  • The option, Send an email to audience owners when their audience is created, does not display in the team automation rule creation process.

The Allow Percipio to present role-based learning recommendations setting is turned on by default. When the user has a job role specified, Percipio provides personalized content recommendations on the learner's home page specifically tailored to skills needed by that job role.

If the admin specifies a job role on a user's account, the user doesn't get prompted to add their own role, nor can they change their role. If the admin does not specify a job role for the learner, the learner can add and manage their own job role by selecting it from an existing list at any time from their Role page.

When the setting is unselected:

• learners cannot enter a job role
• admins can still specify a job role for the learner, but the learner does not see it
• learners do not get job role or skill-based recommendations or see their Role advisor page
• learners cannot select or rate skills or see their Skill profile page

For more information about job roles, see the FAQ.

The Allow Percipio to present role-based learning recommendations setting is turned on by default. When the user has a job role specified, Percipio provides personalized content recommendations on the learner's home page specifically tailored to skills needed by that job role.

If the admin specifies a job role on a user's account, the user doesn't get prompted to add their own role, nor can they change their role. If the admin does not specify a job role for the learner, the learner can add and manage their own job role by selecting it from an existing list at any time from their Role page.

When the setting is unselected:

• learners cannot enter a job role
• admins can still specify a job role for the learner
• learners do not get job role recommendations or see their Role advisor page

For more information about job roles, see the FAQ.

Selected by default, this setting allows your learners and admins to get system notifications, instruction guides, and surveys via Pendo, a Skillsoft-approved third-party data subprocessor.

• Notifications, guides, and surveys are targeted to specific groups of users. For example, learners do not get admin notifications, seasoned users do not get onboarding instructions, users not using a feature do not get surveys asking how they like it.
  Examples: Notifications can come in the form of a pop up drawing attention to a feature showing on the page that just released. Guides can come in the form of a pop up walking your through how to do something or showing a new user different features of the product. Surveys can show as a button allowing you to give feedback on a particular feature.
  
• Skillsoft uses the data collected by Pendo to build a better experience for all users.
• All user data is anonymized; Pendo does not capture any personalized identifying information (PII) about any user.
• To help us better service you, please keep the feature checked. Only uncheck it to meet accessibility standards (this feature does not yet conform to WCAG accessibility standards).

Selected by default, this setting improves visibility of banner promotions by allowing multiple banners to automatically display one after the other every 7 seconds.

When the setting is unselected, learners must manually scroll through the list of banner promotions to see them.

To meet accessibility guidelines, each learner has the ability to pause or start their own display. The learner override setting persists until they change it.

This setting is selected default. When selected, Percipio AI will respond as soon as a learner submits a question to the Q&A tab of a Skillsoft course. AI answers will be provided for relevant knowledge-based questions only. If the question is not relevant , AI will not answer. You must also make sure the setting to display the Q&A tab, located on the Engagement & Notifications page under Social Learning, is enabled.