Site Features

Selected by default, this setting displays the Ask a Mentor link. This setting applies to Percipio for the Web, Percipio mobile app, and ELSA. With Ask a Mentor learners can connect with Skillsoft mentors directly from the course or channel to get advice and answers to questions via live chat or email. This is great for those learners seeking certifications or studying difficult topics.

• Ask a Mentor - Channel level access: Displays the link from select channels .
• Ask a Mentor - Course level access: Displays the link in the course player for select courses. This features stays with the course if the course is added to a custom channel or journey.

Selected by default, this setting allows learners to capture important points and concepts as notes within a course or audiobook. Learners can reference their notes at any time, helping them recall what they learned and apply it on the job.

When this setting is selected, learners see a Notes tab within the course and audiobook player and a Notes page under their profile, which contains a collection of all the notes the learner took for all content items listed as hyperlinks for easy reference.

Selected by default, this setting allows learners to share content with other Percipio users in your organization through email or by copying a link. Sharing aids in learner engagement and retention. When this setting is selected, learners see the share icon on content cards.

Selected by default, this setting allows learners on both Percipio web and the mobile app to create multiple playlists to categorize saved content. They can also share any one of their multiple playlists with other learners in your organization.

If selected, learners see the option to Add/Remove playlist from the more action menu on content cards and can manage their playlist from their profile.

If the setting is not selected, learners have access to the default Save for Later playlist that cannot be shared.

Selected by default, this setting allows learners to add learning that they did outside of Percipio and have it become part of their Percipio activity. For example, they can add articles read, courses taken, or conferences attended. You can report on this learning from the Learning menu, External Learning.

Selected by default, this setting sends a user an email notification when their audience ownership changes. Changes can occur as a result of a team automation rule updating or a site admin changing the audience owner of an individual audience.

• When selected:
  • Audience owners get an email if they are added or removed as an audience owner.
  • The option, Send an email to audience owners when their audience is created, displays in the team automation rule creation process allowing you to determine notification independently for each rule.
• When not selected
  • Audience owners do not get an email if they are added or removed as an audience owner.
  • The option, Send an email to audience owners when their audience is created, does not display in the team automation rule creation process.

Selected by default, this setting allows Percipio to prompt learners to select their job role from an existing list during onboarding for new users and from the home page for existing users. If users bypass the prompt, they can specify their job role at any time from the Account Information page. Percipio uses job role data to provide personalized content recommendations on the user's home page specifically tailored to skills needed by that job role.

When the setting is unselected, learners cannot enter a job role and do not get job role recommendations.

For more information about job roles, see the FAQ.

Selected by default, this setting allows your learners and admins to get system notifications, instruction guides, and surveys via Pendo, a Skillsoft-approved third-party data subprocessor.

• Notifications, guides, and surveys are targeted to specific groups of users. For example, learners do not get admin notifications, seasoned users do not get onboarding instructions, users not using a feature do not get surveys asking how they like it.
  Examples: Notifications can come in the form of a pop up drawing attention to a feature showing on the page that just released. Guides can come in the form of a pop up walking your through how to do something or showing a new user different features of the product. Surveys can show as a button allowing you to give feedback on a particular feature.
  
• Skillsoft uses the data collected by Pendo to build a better experience for all users.
• All user data is anonymized; Pendo does not capture any personalized identifying information (PII) about any user.
• To help us better service you, please keep the feature checked. Only uncheck it to meet accessibility standards (this feature does not yet conform to WCAG accessibility standards).

Selected by default, this setting improves visibility of banner promotions by allowing multiple banners to automatically display one after the other every 7 seconds.

When the setting is unselected, learners must manually scroll through the list of banner promotions to see them.

To meet accessibility guidelines, each learner has the ability to pause or start their own display. The learner override setting persists until they change it.