Percipio for Web Requirements

For all browsers, the minimum supported screen resolution is 1024x768.

Operating systems and browsers

For all browsers listed, Percipio supports the current version, plus one version back.

Browser Windows 10 macOS 10.15.4+
Microsoft Edge (Chromium) Current version and one version back  
Firefox Current version and one version back; current Extended Support Release (ESR) version  
Chrome Current version and one version back Current version and one version back
Safari   Current version and one version back

Skillsoft Knowledge Base tutorials

YouTube recommended settings:

  • Most recent version of Google Chrome, Firefox, Microsoft Edge, or Safari
  • Internet connection with 500+ Kbps

On the video itself, ensure the video quality is set to 1080p. To locate the video quality setting, click the gear icon at the bottom right of the YouTube video player.

Bandwidth

Percipio utilizes adaptive bitrate (ABR) streaming technology, including HLS and DASH, to ensure a high quality user experience in a variety of bandwidth scenarios. Our adaptive range varies from high-quality HD (1080p/720p) to bandwidth-friendly audio-only with our video player seamlessly switching quality to account for available bandwidth.

During production, each video is analyzed to determine the optimal number and composition of streams to be used in this process. At the high-end, our 1080p streams require an average bit rate of 1,450 kb/s while our lowest quality streams work on as little as 112kb/s.

Timeout Values

Interface

Timeout Value or Event

Comment

Percipio web app Maximum 90 days session times out
Percipio web app 30 minutes on a page content duration tracking stops until user moves again

Pop-up Blockers

We recommend that you disable all content blockers for the best experience when using Percipio. Pop up blockers are used for Pendo guides and mentoring and can be used for custom content and content from the Open Selected Resources collection.