Create a New User

If you have Company Admin or Admin privileges, you can create users.

To create a user manually

1. Click Users & Groups > User Management on the navigation bar.

   

2. In the group hierarchy, navigate to the group to contain the new user, and select it.

   By default, the new user inherits the content assignments of any groups to which he belongs.

3. Click New User.

   The New User dialog box displays.

4. Enter information for the user in the fields provided.

   Note: The user profile fields (both standard and custom) that display for entering new user information are determined by the settings specified on the Manage User Profile Fields page. See Configure User Profile Settings for more information.

   Refer to the following table for accepted characters for the text fields. If you do not supply a password, first name, or last name, the User ID value is used. For Status, select Activated if the user should be able to sign in to Skillport; select Deactivated if the user should not be able to sign in.

   The following information is helpful when creating a new user:

   • Single-byte characters are the letters of the alphabet in most languages (such as English, French, German, Hebrew, Russian, and Turkish).
   • Multi-byte characters are the letters of the alphabet in Asian languages (such as Chinese, Japanese, and Korean).
   • Latin 1 characters: These include numbers 0-9, accented letters in various European languages (such as ç, è and ñ), and the following special characters:

     ! " # $ % & ' ( ) * + , - . / [] | : ; < = > ? @

     Field	Accepted Characters
     Username (login name)	abcdefghijklmnopqrstuvwxyz0123456789@$_.~'- Login names cannot start with apostrophe (') or dash (-) Non-breaking white spaces (space, tab, new line) are not allowed in login names All user-entered User IDs are converted to lower case before the validation Multi-byte characters are not allowed The following characters are not allowed: <> [ ] ( ) ; \ / : Also, there is a list of reserved words that you cannot use (doing so produces an error). The following are the most common: add, all, block, count, down, force, link, mount, off, simple, tag, up
     Password	Passwords are case-sensitive All single-byte characters are allowed except the following: backslash (\) plus (+) double quote (") Non-breaking white spaces (space, tab, new line) are not allowed No blank passwords are allowed Multi-byte characters are not allowed
     First Name, Last Name	All Latin1 and double-byte characters are accepted Note: When the admin_ui_XSS_Validation skp parameter is set to 1, the following Latin 1 characters are not allowed: < > [ ] ( ) " \ ; \\
     Email Address	abcdefghijklmnopqrstuvwxyz0123456789 - _ . * ^ + = @ ' Capital letters are accepted

5. To force the user to change his password immediately after logging in for the first time, select Force Password Change.
6. To add the user to an additional group:
   1. In Group Membership, click Edit.
   2. In the Select Groups dialog box, select the desired group, then click Add.

      Repeat this process as many times as needed to add the user to multiple groups. A user can belong to any number of normal (organizational) groups, but he can only belong to one advanced group.

      You can also use the fields provided to search for the desired group. If needed, you can enter an asterisk (*) as a wildcard that represents one or more characters.

   3. To remove a group, in Group Membership, select the group name, and click Remove.
7. In Role, select a role (profile) for the user.

   Note: If custom user privileges have been enabled on your site, you can customize the user's privileges to limit Administrator or Manager access to a subset of administrator features. Click Customize next to the Role drop-down list.

8. If the manager approval feature has been enabled on your site, you can specify the approval manager who must approve or reject the user's requests to enroll in learning programs and Live Learning courses.
   1. In Approval Manager, click Edit.
   2. In the Select User dialog box, navigate to the user who will be the approval manager for the new user, and click OK.

      You can also use the fields provided to search for the desired approval manager. If needed, you can enter an asterisk (*) as a wildcard that represents one or more characters.

9. To send an email to the newly created user:
   1. In Send Notification Email, select Send Welcome email.
   2. Select an email template from the drop-down list.
10. Click Save & Add Another to save this user and add another new user, or click Save to save this user and return to the User Management page.