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In tablet courses the most common audits are for missing MP4 Audio, MP4 Video and poster graphics. An audit for unsupported templates also occurs if a course element is unzipped into a tablet-ready course that has unsupported pages.
An audit is also done to ensure that the case sensitivity of the media file names match.
Note: A poster graphic is a static graphic.
Message |
Possible Solution for Resolving the Error |
Video file pXXX_desktop.mp4 does not exist in topic CO1 video folder. |
The proper MP4 video file needs to be added to the relevant folder. |
Poster graphic files missing from page pXXX_poster. |
Ensure that poster graphics are available for the relevant page. |
MP4 Audio files missing from page co1_aud_0000. |
Ensure that the correct MP4 files are available in the page. |
The case of the tablet video file(s) pXXX_desktop, pXXX_desktop does not match the physical filename. |
This error occurs in an attempt to avoid case mismatch. Use case sensitive file names conventions. |
Unsupported Tablet Pages present PXXX, PXXX. |
Ensure that there are no unsupported pages present when auditing. |
Note: XXX denotes the page number of the relevant file.