Artificial Intelligence (AI) in Percipio
The Skillsoft Percipio platform includes certain features which leverage artificial intelligence. At Skillsoft, we are committed to the responsible development and ethical use of artificial intelligence (AI) in our products and services. We strive to be transparent about how and where we use AI and take responsibility for its performance, making sure it operates as intended and taking corrective action when necessary. In addition, we regularly audit and update our algorithms to prevent discriminatory outcomes and ensure fair access to learning opportunities for all users. Finally, we prioritize user privacy and data security. We develop our AI systems with robust safeguards to protect confidentiality and we adhere to the highest standards of data protection.
Skillsoft Responsible AI Statement
If you need more details than what is provided below, please reach out to your Skillsoft account team. In addition, you can view the Skillsoft Responsible AI statement.
Percipio AI Settings
It is with an eye toward privacy and data security that we offer settings to ensure you can make informed decisions about using AI features to enhance your learners' experience.
| AI-powered Features | Path to Setting | Default Setting |
| CAISY | Site Settings > Site Configuration > AI Settings > Skillsoft's Conversation AI Simulator (CAISY)
|
ON |
| Site Settings > Site Configuration > AI Settings > Skillsoft's Conversation AI Simulator (CAISY) > AI optimization and improvement | ON | |
|
Labs (Tech & Dev and Codecademy) Interactive Skill Benchmarks Interactive Courses |
Site Settings > Site Configuration > Codecademy Experience > Course Security Settings > Allow learners to enter messages for the Codecademy AI Learning Assistant, an integrated chatbot | ON |
| Q&A (powered by AI) | Site Settings > Site Configuration > AI Settings > AI Answers in Q&A | ON |
| AI Assistant | Site Settings > Site Configuration > AI Settings > AI Assistant | ON |
| Site Settings > Site Configuration > AI Settings > AI Assistant > AI optimization and improvement | ON | |
| AI-assisted Search | Site Settings > Site Configuration > AI Settings > AI Assisted Search | ON |
| AI Learning Assistant for Coding | Site Settings > Site Configuration > Codecademy Experience > Course Security Settings > Allow learners to enter messages for the Codecademy AI Learning Assistant, an integrated chatbot | ON |
| Language subtitles (AI-generated) | Site Settings > Site Configuration > Content Settings > Language Settings > Allow automated translated closed captions when playing courses that are in English (US) | ON |
| Role Advisor (AI-powered) | Site Settings > Site Configuration > Site Features > Feature Settings > Display Role advisor and Skill profile to learners | ON |
We recommend that you keep all AI features on to ensure your learners have the best, most-personalized, learning experience possible.
Usage, Security, and Data Privacy FAQs
The following FAQs provide general usage guidelines for learners and admins and answer questions pertaining to security, data privacy, guidelines, and behavior for AI features where the user inputs data to interact with the feature. Other AI-powered features follow the guidelines in Skillsoft Responsible AI statement.
CAISY FAQs
CAISY provides interactive, scenario-based content powered by AI where a learner can practice new skills in a safe space by providing secure and realistic simulations. This AI simulation content allows learners to choose a role, practice specific skills by responding to AI prompts, and receive adaptive, personalized feedback to guide their development. The FAQ provides details on how Skillsoft uses the data learners enter as well as security measures and guardrails we use to keep you and your data safe.
AI Assistant FAQs
Skillsoft Percipio's AI Assistant allows learners to ask questions and get direct answers as well as content recommendations tailored to their unique needs and interests, saving them valuable time and keeping them engaged with content that truly matters to them. The FAQ provides details on how Skillsoft uses the data learners enter as well as security measures and guardrails we use to keep you and your data safe.
AI-assisted search FAQs
Skillsoft Percipio's AI-assisted search uses GPT technology to enhance a learner's search experience by helping to refine ambiguous search queries, recommending related search queries, and providing direct AI-generated responses to questions or keywords. The FAQ provides details on how Skillsoft uses the data learners enter as well as security measures and guardrails we use to keep you and your data safe.
Skillsoft Coaching FAQs
Skillsoft Coaching AI provides guidance to learners going through a coaching experience with a live coach. This FAQ provides details about how Skillsoft interacts with the learner and protects their data.