Assignment Emails

Assignment emails contain the details of and links to assigned content in Percipio.

When you create a new assignment, you can use the Notify Users page to specify the date and time to send an initial email notification to learners, and to add a custom message to the Assignment coming due template. If you add customized text for the email notification when you create the assignment, those customizations are also used in the one-off email reminders and both the reminder emails that go prior to the due date as part of the reminder schedule.

When you edit an assignment, you can change any customizations made to the Assignment coming due template. These changes apply to any email reminders Percipio sends prior to the due date, whether that is a one-off email or part of the schedule reminder series.

When you brand your emails to change your logo or colors, those changes are also reflected in the assignment emails. Percipio offers two assignment email templates, one for when an assignment is coming due and another for when an assignment is past due.

Assignment coming due Assignment past due

Assignment add custom text

Custom text can be added.

 Assignment cannot be customized

Cannot be customized at this time.

Email triggers

All assignment emails get sent once per day. If they are not triggered prior to the send time of: 1:00 p.m. UTC in the US and 8:00 p.m.UTC in the EU, they go the next day.

  • Initial assignment notification: You turn on this initial notification when creating an assignment and set a date on which to send this initial notification. You can add custom text here that gets added to the Assignment coming due email template. Percipio sends this email according to the scheduled send date in the assignment, or immediately if a learner is added to an assignment that is already in progress.
  • One-off assignment reminder emails: You can send a one-off reminder email immediately when you select Email from the More actions menu on the Assignments page. If you send these email reminders prior to the due date for the learner, the learner sees the Assignment coming due template including any customizations made for the initial notification. If you send these email reminders after the due date for the learner, the learner sees the Assignment past due template, which you can't customize.
  • Schedule email reminders: You can configure email reminders at the organizational or individual assignment level. Percipio sends the reminder emails automatically to learners until they complete the assignment. Percipio sends these reminder emails based on the assignment duration and the frequency set for each reminder segment: Initial, Due date approaching, and Past due. Both Initial and Due date approaching email reminders use the Assignment coming due template including any customizations made for the initial notification. Past due reminders use the Assignment past due template, which cannot be customized. Learners receive all reminder notifications until they complete the assignment.