Channel Summary by User Report

The Channel Summary by User report provides a summary of user activity of assets within your Percipio channels.

Specify filters, then select Update Table to view the report data in the current window.

To download your report with selected filters, you must select Update Table first before you select Start CSV Download. After you chose Start CSV Download, a message displays with a link to the Reports download tab. Select the link to view the CSV download progress and/or open the CSV file. If you do not update the table first, the CSV download uses the default filters.


  • Date filters: The Date filters apply to all data presented in the Channel User Summary report.
    • Date Range Presets: A drop-down list of date ranges that filters the data to the selected range. Select Custom to enter specific dates.
    • Start: Instead of using a Date Range preset, use this to specify a start date. When you enter a Start date, the Date Range Presets filter changes to Custom.
    • End: Instead of using a Date Range preset, use this to specify an end date. When you enter an End date, the Date Range Presets filter changes to Custom.
  • Channel Type: Select whether you want to see all channels, only Skillsoft channels, or only custom channels in your report data.
  • Language: Select only one option from the drop-down list. All Languages is set by default.
  • Audience: Predefined group of users. Enter the name of an audience and then select it from the list. You can display the data for multiple audiences at the same time by entering more than one audience name.
  • Channel: Type a channel name in the field to filter the report to only that channel. This filter is single-select only.


The following columns are available in the Channel Summary by User report:

  • AREA: The library area that contains the subject to which the channel is associated.
  • SUBJECT: The library subject that contains the channel.
  • CHANNEL: The name of the channel.
  • CHANNEL TYPE: The type of channel (Skillsoft or Custom). Skillsoft channels are stock channels, and custom channels are those built specifically for or by your organization.
  • CHANNEL UUID: A unique identifier for a channel. Channel UUIDs are mapped to activity codes in SumTotal Learn and are also used with third-party learner management systems.
  • USER ID: The value entered in the User ID attribute. It is used to identify a user inside Percipio.
  • FIRST NAME: The value entered in the First name user attribute. Usually the user's first name.
  • LAST NAME: The value entered in the Last name user attribute. Usually the user's last name.
  • TOTAL CONTENT ACCESSES: The total number of times within the filtered date range that content was accessed.
  • TOTAL DURATION: The total amount of time all users spent in a channel. Time is listed in (00h00m00s) format.
  • ESTIMATED DURATION (HHMMSS): Total estimated amount of time it takes a learner to complete the specified content. Time is listed in (00h00m00s) format.
  • UNIQUE ASSETS ACCESSED: The number of distinct/unique assets accessed within the channel.
  • TOTAL COMPLETIONS WITH COURSE VIDEO: The total number of completions for that user. This number includes individual Skillsoft course videos when launched separately in the video-only player. This number does not include individual Skillsoft course videos that are watched when the learner launches a course.
  • LAST ACCESS DATE: The last date within the filtered date range that the user accessed the content.
  • EMAIL ADDRESS: The value entered in the Email address user attribute; the user's email address.
  • User Attributes (varies): These fields are defined by (and are unique to) your organization. For more information, see User Attributes. If you are using an attribute type of Percipio User, the value in the field can be either first and last name, email address, login ID, or external user ID. The value that appears depends on what has been specified for the individual user.