Journey Detail by User Report

The Journey Detail by User report provides metrics on a learner's engagement and progress within a specific Aspire Journey or custom journey. You can filter data by date range, audience, or individual user. This report only shows journeys that have been started by learners.

Specify filters, then select Update Table to view the report data in the current window.

To download your report with selected filters, you must select Update Table first before you select Start CSV Download. After you chose Start CSV Download, a message displays with a link to the Reports download tab. Select the link to view the CSV download progress and/or open the CSV file. If you do not update the table first, the CSV download uses the default filters.

When journey progress tracking starts

In order to start tracking progress within a journey, learners must launch at least one item from within the journey. Scenarios for when journeys start tracking progress:

  • After learners launch an item from within the journey, tracking of journey completion starts, and at that point learners can launch any journey item from search results or a channel and the progress counts toward track and journey completion.
  • If learners launch an item that is contained in a journey from search results or from a channel, without first launching any item from within the journey, Percipio does not start tracking journey progress, only the progress of the individual item.
  • If learners previously completed any item contained in the journey, those completed items count towards the track and journey completion provided learners first launched an item from within the journey.
  • After learners launch content from within a journey, you see progress in all the journey reports.

Filters

  • Date filters: The Date filters apply to the COMPLETED DATE column.
    • Date Range Presets: A drop-down list of date ranges that filters the data to the selected range. Select Custom to enter specific dates.
    • Start: Instead of using a Date Range preset, use this to specify a start date. When you enter a Start date, the Date Range Presets filter changes to Custom.
    • End: Instead of using a Date Range preset, use this to specify an end date. When you enter an End date, the Date Range Presets filter changes to Custom.
  • Audience: Predefined group of users. Enter the name of an audience and then select it from the list. You can display the data for multiple audiences at the same time by entering more than one audience name.If the user within an audience has accessed more than one journey, all journeys the user accessed show in the report.
  • User: Individual with a Percipio user account. Enter a user's name to filter the report to include that user.
  • Journey Source: Select whether you want to see Skillsoft, custom or both types of journeys listed in your report.

Columns

The following columns are available in the Journey Detail by User report:

  • JOURNEY TITLE: The title of the journey. If you do not see a journey listed, no learner has started it yet.
  • TRACK TITLE: The title of a track within the journey.
  • USER ID: The value entered in the User ID attribute. It is used to identify a user inside Percipio.
  • FIRST NAME: The value entered in the First name user attribute. Usually the user's first name.
  • LAST NAME: The value entered in the Last name user attribute. Usually the user's last name.
  • CONTENT TITLE: The title of the asset.
  • CONTENT ID: Unique identifier for Skillsoft courses and videos.
  • CONTENT UUID: A unique identifier for a specific content asset. Content UUIDs are mapped to activity codes in SumTotal Learn and are also used with third-party learner management systems.
  • ASSET STATUS: The status of the content based on user progress. The status is not impacted by the Date filters. For all content items you could see Started or Completed. For live courses, you may also see the following values in the Status column: Registered, Approval pending, Canceled, Denied, and Wait listed. When learners restart a course, you see either Restarted or Completed.
  • COMPLETED DATE: The date the user completed the content. This date is not impacted by the Date Range Presets filter. The time stamp of t00:00:00Z is expected.
  • TOTAL DURATION: The amount of time the user has spent engaged with the content. If the item is a Skillsoft course, the total includes time spent watching videos, working on knowledge checks, and taking tests.Time is listed in (00h00m00s) format.
  • ESTIMATED DURATION (HHMMSS): Total estimated amount of time it takes a learner to complete the specified content. Time is listed in (00h00m00s) format.
  • EMAIL ADDRESS: The value entered in the Email address user attribute; the user's email address.
  • JOURNEY SOURCE: Identifies whether the journey is Skillsoft or custom.
  • User Attributes (varies): These fields are defined by (and are unique to) your organization. For more information, see User Attributes. If you are using an attribute type of Percipio User, the value in the field can be either first and last name, email address, login ID, or external user ID. The value that appears depends on what has been specified for the individual user.